Transforming Business Process Excellence with Scalable AI Solutions

Genpact is an agentic and advanced technology solutions company with a purpose to transform businesses through digital innovation and AI first strategies. Genpact partners with leading organizations across the banking, insurance, healthcare, manufacturing, retail, and high-tech sectors, delivering lasting value and operational excellence at scale. The company’s deep business knowledge and advanced technological solutions have made it a trusted advisor for enterprises seeking to thrive in a rapidly evolving digital landscape.

Genpact recognized the need to reimagine finance operations through the power of agentic AI. The company created the Genpact AP Suite, an agentic AI-powered product suite that transforms Accounts Payable operations by combining goal oriented agentic AI agents with human expertise. Built on Microsoft Azure AI Foundry and Azure Analytics Services, the suite helps organizations move closer to autonomous finance—where AP processes are orchestrated, optimized, and executed with minimal human intervention. Designed as part of the Genpact Service as-Agentic-Solution™ portfolio, the AP Suite positions finance as a strategic advantage for the enterprise. 

Leveraging Genpact’s deep process and industry expertise, the suite addresses common AP challenges such as manual invoice handling, data variability, and fraud risk. Its modular components—AP Capture, AP Advance, AP Trace, and AP Assist — enable more accurate data extraction, greater touchless processing, enhanced cash visibility, and improved supplier relationships. Trained on vast volumes of live transactions, the Genpact AP Suite shifts AP from a cost center to a strategic asset, delivering significant productivity gains and measurable business outcomes with minimal human intervention The impact of the Genpact AP Suite has been substantial. Clients have achieved up to 80% touchless processing, 99% discount opportunity capture, and more than 95% duplicate payment prevention. The platform has delivered greater cash visibility, higher operational precision, and a seamless supplier experience. Powered by Microsoft’s Azure AI stack, the suite ensures enterprise-grade security, compliance, and scalability.

Genpact’s real success lies in its ability to blend technology with human judgment, making significant strides in transforming the global professional services sector. With the AP Suite, the company marks a major milestone in the journey toward agentic, autonomous finance.

“The move to agentic-driven solutions fundamentally reimagines how business gets done. We’ve built something truly differentiated: a company where process intelligence and artificial intelligence work as one.”

Balkrishan “BK” Kalra
President and Chief Executive Officer