Driving Global Progress with Intelligent Transformation

Infosys is a leading next-generation digital services and consulting, that enables clients in 59 countries to navigate their digital transformation journeys. It can cite more than 40 years of service, revenues of 19.5 billion United States dollars in f iscal year 2024-25, and a workforce of over 323,000 employees. It stands at the forefront of innovation, helping organizations reimagine their futures through technology.

Infosys’ transformation is facilitated by AI-first platforms such as Infosys Helix. Incubated by the company itself, Infosys Helix is a next-generation digital healthcare core administration platform that empowers payers and providers to deliver compliant care experiences. It unifies the healthcare value chain through configurable, interoperable components, enabling real-time insights, intelligent workflows, and personalized experiences. This modular, AI-first platform is designed to democratize and analyze healthcare data for every stakeholder. It serves to accelerate digital transformation and builds trust through transparency and measurable outcomes.

Innovation at Infosys is deeply embedded across every function. The company’s Agentic AI solutions, such as Actsmart bring autonomy and intelligence into invoice processing. They fall within Infosys Business Process Management’s flagship Accounts Payable on Cloud platform, reducing manual intervention and driving faster, smarter outcomes. These solutions leverage Azure Cognitive Services, Azure AI Foundry, and LangGraph-based agents to process invoices in more than 12 languages, achieving over 90 percent translation accuracy and reducing processing time from an average of 13-30 minutes down to under three minutes. Human agents are now focused on handling exceptions, while AI agents orchestrate business processes and augment human capabilities. Governance is maintained through modular, composable agents for extraction, validation, exception handling, and business rule enforcement. They are all integrated with enterprise resource planning systems for security and scalability.

Enrollment fallouts in healthcare have been reduced by 70 percent, providers can be onboarded in less than four weeks, and appeals are resolved in under three days. In financial operations, Infosys has achieved a shift to an AI-first operating model, boosting operational efficiency, enabling rapid scaling, and delivering significant cost and time savings for clients worldwide. The company’s proactive innovation and flexible commercial offerings have secured new clients and expanded its reach into new geographies and market segments.

Infosys’ transformation serves as a great example of how visionary leadership can augment the utility of AI. With intelligence and agility at the core, it continues to set new standards for the global technology sector.