Overcoming data & workflow challenges in insurance
Insurers are grappling with processing vast amounts of unstructured and structured data from complex documents such as discharge summaries and doctor prescriptions. Manual data entry is labour-intensive and prone to errors, while many AI solutions necessitate sharing sensitive data externally, this raises compliance and security concerns. This also hinders the automation of critical workflows like claims processing and underwriting, impacting efficiency and customer satisfaction.
Insurers need AI-driven solutions tailored to specific use cases, such as assistive underwriting and claims assessment. Insurers also face challenges in customizing large language models (LLMs) to their unique business contexts without significant technical and financial investments. At the same time, the requirement to integrate these purpose driven AI agents has become more and more difficult.
Intelligence at work
The Neutrinos Intelligent Automation Platform’s IDP capability leverages Azure AI Document Intelligence to automate data extraction and analysis from complex documents. Using machine-learning-based optical character recognition and document understanding technologies, it extracts text, tables, structures, and key-value pairs with precision.
The platform seamlessly integrates with the Neutrinos AI Hub, enabling insurers to leverage advanced AI capabilities within a unified framework. By integrating Neutrinos Intelligent Automation blocks, insurers can create context-driven workflows, such as risk analyses for rules-based decisioning, with greater efficiency.
Through its integration with Azure AI Foundry, the platform offers a centralized solution for customizing, hosting, and managing AI-driven tools. It extends its capabilities by utilizing SLMs like Phi 3.5, Azure OpenAI Services, and Mixtral to build context-aware AI agents tailored to specific workflows. This ensures insurers can enhance automation and streamline processes within a secure, scalable environment.
Samik Ghosh
CEO
Neutrinos
Neutrinos AI Hub is transforming the insurance landscape by bringing the power of intelligent automation and LLMs. With capabilities ranging from advanced document processing to enabling the creation of secure, specialized LLM-driven solutions, the AI Hub empowers insurers to re-imagine their workflows, deliver unmatched customer experiences, and achieve new levels of efficiency and agility.
70%
reduction in manual data processing efforts
40%
faster claims adjudication times
40%
reduction in operational costs
Neutrinos empowers insurers with its AI-powered business automation platform and a library of pre-built accelerators.
More details at https://www.neutrinos.com
Netradyne
Noventiq Services India Pvt. Ltd.