Democratising access to knowledge
Persistent wanted a unified, interactive platform to enable its engineers to seamlessly access knowledge bases, process assets, solution accelerators, tools and intellectual properties, aiming to ensure consistent delivery quality and heightened client satisfaction.
To enable this, Persistent built an internal platform that integrated Azure OpenAI and the Power platform.
Becoming smart
SmartQMS, developed on Azure OpenAI and the Power platform, is a comprehensive system of engagement that grants developers, project managers, and architects the ability to tap into a wealth of engineering frameworks, custom tools, accelerators & process assets. This platform adeptly matches resources to specific roles within Persistent, while also offering the flexibility for asset discovery through intuitive prompts.
Significantly enhancing collaboration
The SmartQMS platform has become integral to Persistent’s operations, with over 10,000 employees engaging with it to utilise more than 1,500 assets. This has significantly enhanced collaboration, informed data-driven decision-making, and bolstered the consistency of delivery and client satisfaction metrics.
Sandeep Kalra
CEO and Executive Director
Persistent
Our commitment to predictable service and client success has reached new heights with SmartQMS democratising access to our knowledge repository. The widespread adoption of SmartQMS by our workforce marks a transformative shift in how we share knowledge and generate value. It has empowered us to cultivate an ecosystem where innovation thrives, driving Persistent to the forefront of client-centric solutions.
10,000+
employees engaged on SmartQMS
1,500+
assets accessed
Persistent Systems is a trusted digital engineering and enterprise modernisation partner for global market leaders across industries.
More details at https://www.persistent.com
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