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Microsoft Copilot Studio

Enhance Microsoft 365 Copilot with agents or build your own custom experiences.
OVERVIEW

Your agent, your way

Design intelligent, dynamic, and connected AI assistants for employees and customers with Copilot Studio.
Copilot studio home page : describe your agent to create it

Powerful, connected agents – built by you

Build agents

Design conversational applications for different channels using generative AI and large language models.

Add agents to Microsoft 365 Copilot

Transform business processes with agents deployed to Microsoft 365 Copilot.  

Use one connected platform

Start with Copilot Studio and seamlessly integrate with Azure AI and other Microsoft conversational AI tools.
Capabilities

Build your own agent

  • Enhance your agent’s ability to answer questions quickly by pointing it to your organization’s websites or internal knowledge.
    Build your own custom copilot about add available knowledge sources
  • Design actions that are triggered by user conversations using Power Platform connectors, Power Automate flows, custom topics, and AI prompts.
    Build your own custom copilot about conversation map
  • Select from thousands of prebuilt data connectors across Microsoft and non-Microsoft data sources to make your agent more efficient.
    Build your own custom copilot about manage accounts
  • Configure, train, and connect services within Azure, such as Azure OpenAI Service, knowledge bases, and foundation models.
    Build your own custom copilot about get account balance
Back to tabs

Add agents to Microsoft 365 Copilot

  • Deploy agents directly to the applications your employees frequently work in, like Microsoft Teams, SharePoint, and Business Chat.
    Interface showing Microsoft Copilot features and action menu
  • Design tailored conversations for predictable scenarios that require specific responses, such as those for compliance or regulatory topics.
    Screenshot showing a Microsoft chat window with a conversation about FHA loan qualification
  • Simplify and automate business processes and tasks -- such as submitting expenses, onboarding employees, and updating benefits -- using Microsoft 365 Copilot.
    Copilot Studio dashboard with various Copilot services and actions
  • Give agents secure access to your most valuable organizational data in Microsoft 365 or connect to your external line of business applications.
    Configure and connect Microsoft Copilot with external data sources and actions.

Securely manage and govern

  • Establish trust with comprehensive policies, access controls, and environment management, all accessible from within the admin center.
    Power Platform admin center: manage environments, policies, users, analytics, and more.
  • Optimize responses and fine-tune your agent with built-in analytics, including vital key performance indicators (KPIs).
    Copilot Studio analytics show a 4.5/5 customer satisfaction score, with a 2% decrease
  • Eliminate the burdens of infrastructure management, maintenance, and updates to ensure peak performance for your agent.
    Regional settings and data locations for organizations using Microsoft Copilot Studio documentation and guidance
  • Uphold the highest standards of governance, trust, and data controls.
ANALYST REPORTS

Recognized by top industry analysts 

  • Learn why Microsoft was named a leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment.
Pricing

Copilot Studio Pricing

Microsoft Copilot Studio

25,000 messages/month1,2
GST extra as applicable
Build your own agents, available across multiple channels, to assist employees and customers.
Copilot Studio offers a graphical development environment to build agents using generative AI, sophisticated dialog creation, knowledge, actions, and built-in analytics that work with Microsoft conversational AI tools.

Microsoft Copilot for Microsoft 365

user/month
Annual commitment*
GST extra as applicable
Use Copilot Studio to build agents for Microsoft 365 Copilot.
Bring Microsoft 365 Copilot to your organization with a qualifying Microsoft 365 subscription for business or enterprise.

*Microsoft 365 Copilot may not be available for all markets and languages. To purchase, customers must have a qualifying Microsoft 365 plan for enterprise or business.
SUPPORT AND RESOURCES

Implementation and support

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Documentation

See how to get started using Copilot Studio in your organization.
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Community

Connect with and learn from experts and peers.
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Support

Get technical support and quick responses to your most critical cases, included with your Copilot Studio paid license.

Customer success with Copilot Studio

Additional resources

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Blog

Easily build Copilot agents

Learn how agents built with Copilot Studio improve Microsoft 365 Copilot. Read the announcement.
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Event

Watch Microsoft Build on demand

Check out highlights and sessions from the 2024 event, including copilot development.
FAQ

Frequently asked questions

  • Copilot Studio is an end-to-end conversational AI platform that empowers you to create agents using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish agents that suit your needs for internal or external scenarios across your industry, department, or role.

  • Follow the Microsoft Copilot Studio blog for product announcements and updates.

     

    Read the blog

  • With Copilot Studio, you can build agents and publish them anywhere, including Microsoft 365 Copilot. When you publish to Copilot, your organization benefits from being able to use that agent within the applications your employees frequently work in, like Teams, SharePoint, and Business Chat.

  • Yes, capabilities and features of Power Virtual Agents are now part of Copilot Studio following significant investments in generative AI and enhanced integrations across Copilot.
     

    Learn more

  • Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.

     

    Learn more

  • Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish.

     

    Learn more

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Get started

Start for free with Copilot Studio

Contact your Microsoft sales representative or start a free trial.
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Empower your workforce with Microsoft 365 Copilot

Get all the features of an intuitive AI assistant with enterprise-grade security, privacy, compliance, and responsible AI.
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Explore new ways to work with Copilot

See what’s possible and achieve new experiences using AI.
  1. [1]
    Licenses are capacity based and additional messages can be purchased. A billable message is a request or message sent to the copilot/bot triggering an action and/or response.

    Once your paid subscription begins, cancellation policies vary based on your status as a new customer and your Microsoft product and domain selections. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.  

    Prices shown are for marketing purposes only and may not reflect the actual list price due to currency, country, and regional variant factors. Your actual price will be reflected in the checkout. 
  2. [2]
    Message consumption rates: 1) Regular (non-generative AI) = 1 message; and 2) Generative AI (answers over your data) = 2 messages. Customers can use a mix of regular and generative AI messages with the capacity.