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Easily manage your organisation’s devices, apps and data

Modernise your IT efficiently with a strategic endpoint management solution from Microsoft and Surface.

Boost your IT efficiency 

Organisations that choose Surface with Microsoft 365 reported a 40% reduction of IT staff time spent on maintenance.1

Streamline deployment

With zero touch deployment, set up new users in minutes by automatically configuring devices with Windows 11 for Business.

Complete device management

A centralised IT solution allows your team to manage and update Surface devices across your organisation, as well as apply Surface firmware and security updates.

Easy redeployment and end-of-life

Using Microsoft Intune, administrators can remotely lock, wipe, deregister and re-register Surface devices. 

Deploy devices from the cloud

Surface devices support Windows Autopilot, reducing IT complexity with cloud-based device deployment and management.

Simplify device management

Once deployed, Microsoft Intune enables IT to remotely manage apps, configurations and policies.

Save user’s time

Organisations saw a 27% reduction in wait times for deployment.1,2

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Man sitting at desk with Surface device
Co-workers sharing a Surface device for a virtual meeting

Simplify deployment with Microsoft Intune

Organisations take advantage of automated patching and other updates through Intune Management to reduce the amount of staff time required to manage and administer employee devices on a day-to-day basis.1

Man sitting at desk using a Surface device connected to a separate monitor

Simplify device management

Easily oversee and manage all your Surface devices at scale with Microsoft Endpoint Manager.

Manage your hardware

Enable and disable hardware components such as Bluetooth, cameras and USB ports.

Management in one place

Track and manage the health, warranty status, support requests and bulk replacement of your Surface devices from one place.

Stay secure and productive with updates

Customise updates from Microsoft with Windows Update for Business on your Surface devices and boost security and innovation.

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Four Surface laptop devices facing different directions
An open Surface device sitting on a table

Explore the Surface Management Portal

A centralised solution for IT to self-serve, manage and monitor Surface devices at scale in Microsoft Endpoint Manager.

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  • View the status of your Surface devices

    Check up on the health of each Surface machine by monitoring compliance issues, available storage, inactivity, encryption needs, and any immediate actions required.

  • Manage warranty data

    Proactively plan for device refreshes and support by managing warranty data through the Surface Management Portal.

  • Streamline support requests

    Seamlessly track all device updates by viewing your support tickets in one centralised location.

A man standing, smiling and looking out a window while holding a Surface device A man standing, smiling and looking out a window while holding a Surface device

Simplify redeployment and end-of-life

  • Redeploy with ease

    Remove personal files, apps and settings, and reapply the device’s original settings, all while maintaining its identity in Azure Active Directory. Perfect for repurposing a device for the next user.

  • Faster exchange through Microsoft 365

    When a device breaks or is no longer useable, your IT team can quickly request device replacement in the Microsoft 365 admin centre.

  • Seamless device transition

    When a device breaks, the IT team can apply the device’s settings automatically onto the new device. Surface is the only OEM to automatically de-register the old device and re-register the returned device after it is fixed.

Support beyond deployment

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  • Warranty and replacement 

    In addition to the standard hardware warranty, commercial customers get Advanced Exchange, an expedited replacement service, at no additional cost. You’ll also benefit from an extended four-year warranty, just for commercial customers.

  • Trusted experts

    Our growing network of trusted Authorised Service Providers is filled with experts who repair devices using reliable Microsoft parts.

  • Device serviceability

    Skilled technicians can easily service devices by replacing components like SSDs, display assembly, keyset and trackpad.

  • Move confidently to the cloud with FastTrack

    FastTrack helps customers deploy Microsoft cloud solutions. Customers with eligible subscriptions to Microsoft 365, Azure or Dynamics 365 can use FastTrack at no additional cost for the life of their subscription.

Three ways to modernise device IT

Take the hard work out of hardware management with Surface and these resources.

  • Set up in minutes

    IT staff using Microsoft 365 say that Surface devices can save configuration and deployment time, giving them time to focus on other projects.1

  • Save hours of valuable IT time

    IT staff saw a 40% reduction on time spent on maintenance and there were 49% fewer helpdesk incidents.1

  • Lower security costs

    Organisations reported a 34% reduction in security incidents with Surface devices and the Microsoft 365 ecosystem.1

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More solutions for your business

Elevate your organisation with more security and remote management solutions from Surface.

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Security

Stay secure and maintain control, from chip to cloud, with protection from Microsoft. Surface helps you mount proactive defences with security built in.
Explore security
  • [1] Business Value White Paper, commissioned by Microsoft September 2022 | Doc. #US49453722 IDC Research Study conducted from surveys and interviews between December 2021 – February 2022. All respondents were IT decision-makers at large organisations (250-5000+ employees) representing organisations from the United States, Australia, India, Spain, France, United Kingdom, New Zealand and Germany. Cost & Savings findings based on average cost and time estimates provided directly by respondents; actual costs and savings may vary based on your specific Device Mix and deployment. For the detailed study, click here.
  • [2] Create new value with laptops designed by Microsoft​. For the study, click here.

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