Microsoft Extended Hardware Service Plus – 2 Year
- Mechanical Breakdown coverage
- Advanced Exchange
- Next Business Day service
- Drive (SSD) Retention
Microsoft Protection Plans:
- Include prepaid return shipment
- Include software and hardware support
SG$318.00 incl. GST
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Free next business day shipping
Purchase before 9:00am to get your order delivered for the very next business day. Enjoy free shipping on all orders, with no minimum purchase required.
Free 60-days returns
Return almost any physical product within 60 days in like-new condition in its original packaging for a full refund. Some exclusions apply
Multiple payment options
Choose the payment option that meets your budget. Call 800-101-3659, Monday to Friday, 8:30 AM to 5:30 PM.
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Free Extended Returns: Offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
- Low Price Promise: Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
For all Protection Plans, please reference the Terms & Conditions for the limit of liability and the applicable exclusions of the Protection Plan.
- This Protection Plan is classified as a service contract per local regulations.
- Next Business Day claims authorisation must be fulfilled prior to the applicable cut-off period to benefit from this service. In addition, the Next Day Business service is only valid from Monday to Friday, excluding standard public holidays. You can confirm this using the website Next Business Day Service information & coverage areas which sets out the postal codes this service is available in.
- Drive (SSD) Retention is only available on Microsoft Surface devices in which the SSD is marketed as removable per the Technical Specifications sheet on the Product Description Page. SSD is only removable by skilled technicians following Microsoft’s instructions. Microsoft is not liable for any damage sustained. Further, any resulting damage will not be covered under the Microsoft Limited Hardware warranty or Protection Plans.
- For protection plan support visit Support for business.
- Warranty and Protection Plan Terms & Conditions
