If you need help with a Microsoft Store product, subscription or service, get in touch with Microsoft experts via live chat, by phone and in person for guidance on technical problems, system tune-ups, security settings, optimising system performance and more.
Assure software support is available in Microsoft Store locations for in-person one-on-one appointments with a Microsoft Expert. You can also get in-store personal training and expert advice on purchases. See Software Support Service Agreement.
Microsoft Store Support
has answers to common questions about subscriptions, orders and purchases, and support phone numbers for your locale.
offers help options including site search, product-specific articles, links to business support plans and the Microsoft Community discussion forum, where you can ask questions and interact with fellow users and experts.
* Personal support is provided for Windows 7 SP1 to Windows 10, 32-bit or 64-bit OS only; Office 365, Office 2010 or newer. You must agree to the terms at Software Support Service Agreement
and have a Microsoft account; telephone or Internet access (fees may apply), and the above Microsoft software and services. Not for commercial use.