Trace Id is missing
Skip to main content

Microsoft for insurance

Unlock business value and deepen customer relationships in the era of AI.
Family enjoying time together at home with a young child on an adult's shoulders
A woman in glasses talking on a cell phone.
Latest perspective

Learn how insurance companies are innovating with generative AI


Microsoft Cloud for Financial Services

Improve policyholder experiences, enhance collaboration, and drive impactful business outcomes with data and AI.

Explore use cases

Learn how insurance technology solutions unlock business value and deepen customer relationships.
  • Accelerate time to resolution and increase wallet share through personalized, AI-augmented customer experiences.
    A man taking a picture of a car.
  • Bring together disparate data sources for a holistic customer view and enable real-time insights and proactive engagement.
    A man sitting at a desk with a laptop.
  • Personalize and augment the customer experience across all digital channels with powerful AI tools and capabilities.
    A woman holding a laptop and a phone.
  • Enable omnichannel engagement and intelligent self-service while personalizing and safeguarding customer interactions.
    A man wearing a headset.
Back to tabs

Build on a trusted cloud

Mitigate risk and unlock business value on a foundation of intelligence, security, and compliance. You’ll be able to:
  • Meet compliance requirements.
  • Strengthen security and privacy.
  • Foster resilience and transparency.
A man looking at a computer screen.

See how insurers are innovating


Explore insurance solutions

Discover insurance and offerings from the Microsoft partner ecosystem.

Discover Microsoft products

Explore products and solutions built on a highly-secure, compliant platform—the Microsoft Cloud.

Discover valuable resources

Upward view of skyscrapers against a clear blue sky.
• November 2023

Enabling the future of financial services in the era of AI

Find out how Microsoft and its global partner ecosystem can help insurers create business value in the era of AI.
A customer service representative wearing a headset and smiling while working at her computer in an office setting.
• February 2024

Exploration to innovation: 4 stages of AI adoption for insurers

A group of people in an office.
• June 2023

The era of generative AI: Driving transformation in insurance

A person wearing a headset and sitting at a desk
• October 2023

How Microsoft and generative AI are transforming financial service contact centers


Start achieving more in insurance

A logo of copilot with text billions of chats this year
Responsible AI

Microsoft AI principles and practices

Explore how Microsoft stays committed to responsible AI practices through governance, policy, and research.
A woman sitting at a desk looking at a computer screen.

Compliance Program for Microsoft Cloud

Connect with subject-matter experts to support your risk, audit, and compliance teams and accelerate your cloud adoption.

Read our compliance documentation and visit the Trust Center to learn more about Microsoft’s commitments to financial services compliance, data protection, and privacy. Learn more about DORA compliance here.

Follow us