This is the Trace Id: abe2769c0efd067483f224b806be5ec3
Saltar al contenido principal
Microsoft AI
Iniciar sesión
Retail

Drive efficiency through AI-assisted associates

Use generative AI to scale your workforce capabilities. Increase frontline productivity, enabling faster customer support and greater job satisfaction.
A person wearing an apron looking at a tablet in a store.
Outcomes

Drive real results in retail

Empower your associates with AI assistants to help them solve problems instantly and accurately without having to seek out a manager or the help desk. Provide real-time access to store operating procedures, HR policies, and benefits. Integrate agents with other data sources to enable further capabilities such as looking up inventory, checking shipping status, or initiating a return. Relevant for COOs, Chief Supply Chain Officers, and CIOs.
A person holding tablet sharing from jar

Improve customer satisfaction and time-to-service

Use AI to deliver fast, accurate, and personalized support—and keep customers coming back.
A person holding a tablet.

Advance employee productivity and retention

Automate repetitive tasks so employees can focus on meaningful work.
A man and woman looking at a laptop.

Retain more customers and ignite loyalty

Anticipate shoppers’ needs, help resolve issues quickly, and build lasting customer relationships.
A woman looking at a laptop.

Streamline employee onboarding

Simplify onboarding with instant access to training, policies, and task guidance.
Back to carousel navigation controls
Soluciones

Encuentre el enfoque de IA adecuado para su organización

Compre, amplíe, desarrolle o colabore para obtener beneficios transformadores con la IA.
Comprar soluciones preconfiguradas

Microsoft 365 Copilot

Transforme el trabajo con un asistente de IA avanzado que incluye seguridad empresarial integrada.
Más información
Ampliar y personalizar

Microsoft Copilot Studio

Cree y personalice agentes de IA para ampliar las funcionalidades de Microsoft 365 Copilot.
Más información
Crear soluciones propias

Microsoft Foundry

Diseña, personaliza y gestiona aplicaciones y agentes de IA a gran escala.
Más información
Encuentra soluciones de partners

Microsoft Marketplace

Impulsa tu transformación de IA con soluciones de IA de partners líderes en el sector.
Más información
Obtén la guía de soluciones de IA
CUSTOMER STORIES

Discover how organizations are using AI for retail

  1. A red triangle with a green leaf.
  2. A yellow logo with the letter M on a white background.
A man sitting in front of a wall of tires.
A red triangle with a green leaf.
“With leading AI technologies from Microsoft, we are creating practical applications that are setting new benchmarks for engaging our customers across Canada.”
Rex Lee, CITO, Canadian Tire Corporation
More than 3,000
Canadian Tire employees save 30 to 60 minutes a day
Solutions
A yellow logo with the letter M on a white background.
“With Azure AI and GitHub Copilot, we’re not just optimizing our operations, we’re revolutionizing them.”
Aaron Huang, Group Chief Financial Officer, McDonald's Group China
Solutions
Back to CUSTOMER STORIES section
RESOURCES

Take the next step in your AI journey

  1.
A man in a white shirt and apron looking at a phone with a woman.

Microsoft for Retail

Connect your customers, your people, and your data.
Learn more
A group of people looking at a laptop.

Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
A man and a woman looking at a laptop.

Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
Back to carousel navigation controls

Sigue a Microsoft.