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Microsoft AI

Microsoft Copilot for Sales is now generally available.

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Microsoft Copilot for Sales

Maximize productivity and close more deals. Copilot for Sales includes Microsoft Copilot for Microsoft 365 and connects with your customer relationship management (CRM) platform to bring sales insights and next-generation AI into the flow of work.

Transform the way sellers work

Drive efficiency with AI capabilities that help streamline processes and create personalized sales content in Microsoft 365 apps.

Maximize sales productivity

Work more efficiently using AI capabilities that help streamline processes and create personalized sales content.

Personalize customer interactions

Improve customer experiences with AI-generated insights and recommendations for next steps.

Stay in the flow of work

Seamlessly share information between Microsoft 365 apps and your CRM platform.

Simplify tasks

Accomplish more in less time with AI-generated emails, summaries, and content.
  • Use AI assistance to draft emails and set up meetings in Outlook with data from your CRM platform and Microsoft Graph.
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  • Create AI-generated email and meeting summaries in Outlook and Microsoft Teams and save them directly to your CRM platform. 
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  • Create pitch decks, meeting preparation briefs, and data visualizations in PowerPoint, Word, and Excel with AI assistance.
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Personalize interactions

Strengthen customer relationships with AI-supported insights and recommendations on next steps.
  • Surface past meeting notes, emails, opportunity summaries, and related content in Outlook and Teams.
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  • View AI-generated sales tips, related information, and answers to customer's questions during Teams calls.
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  • Get AI-generated meeting summaries including keyword and conversation analysis, competitor mentions, KPIs, and suggested tasks.
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Streamline your workflow with AI support

Work more efficiently with seamless information sharing between Microsoft 365 apps and your CRM platform.
  • Use AI assistance to capture and edit customer and opportunity details in Outlook and Teams and sync to your CRM platform.
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  • Share opportunities, leads, and account information from your CRM platform as contact cards in Teams.
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  • Create deal rooms in Teams that automatically sync with data and files from your CRM platform.
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See what customers are saying about Copilot for Sales

Get started
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Get started with your AI assistant at work

Generate creative inspiration and boost productivity with Copilot for Microsoft 365, included in Microsoft Copilot for Sales licenses.
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Experience Copilot in Dynamics 365 Sales

Explore new copilot capabilities and product enhancements for Dynamics 365 Sales.

Implementation and support

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Get started using Copilot for Sales in your organization.
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Connect with and learn from experts and peers.
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Find Copilot for Sales learning paths and content for employees.

Frequently asked questions

  • Microsoft Copilot for Sales is an AI assistant that helps sellers work more efficiently  and bring sales insights into the collaboration and productivity tools they use daily, such as Outlook, Teams, and Word. Copilot for Sales connects to Salesforce Sales Cloud and Microsoft Dynamics 365 Sales and can be configured to connect to other sales solutions. Copilot for Sales includes licenses for Copilot for Microsoft 365 and Microsoft Copilot Studio.

  • Yes—Copilot for Sales connects with Salesforce Sales Cloud. Salesforce users with Copilot for Sales can access next-generation AI and sales insights in their Microsoft 365 apps, such as using contextual email assistance in Outlook and conversation intelligence in Teams.

  • To be eligible, customers must have a license for Microsoft 365 E3, E5, Business Standard, or Business Premium, or Office 365 E3 or E5.

  • Microsoft Copilot for Sales is an AI assistant designed for sellers that brings together the capabilities of Copilot for Microsoft 365 with seller-specific insights and workflows. It connects with Microsoft Dynamics 365 Sales and Salesforce Sales Cloud and includes seamless experiences  with Outlook, Teams, Word, and other Microsoft 365 apps. Learn more about Copilot for Microsoft 365.

  • Dynamics 365 Sales Professional and Dynamics 365 Sales Enterprise licenses do not include Copilot for Sales. Dynamics 365 Sales Premium customers only need to pay USD$30 per user per month for Copilot for Microsoft 365 to access the full Microsoft Copilot for Sales experience.

    Some Copilot capabilities are included in Dynamics 365 Sales Enterprise and Premium licenses, separate from Copilot for Sales. Learn more about Dynamics 365 Sales.

[1] Once your paid subscription begins, cancellation policies vary based on your status as a new customer and your Microsoft product and domain selections. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.

Prices shown are for marketing purposes only and may not reflect the actual list price due to currency, country, and regional variant factors. Your actual price will be reflected in the checkout.