Disability Answer Desk

Disability Answer Desk is where customers with disabilities get support with Microsoft Office, Xbox Accessibility, and Windows. This includes product issues, accessibility questions and use of Assistive technology.

Accessibility learning webinar series

Want to learn more about accessibility features in Windows 10 and Office 365? Register for our monthly webinars to get direct help and productivity tips.

Sign-up for upcoming webinars
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Accessibility resources

Microsoft accessibility

Find product information and easy-to-use guides for Microsoft accessibility features.

Office accessibility centre

Find step-by-step instructions for using Microsoft Office with assistive technologies.

Windows accessibility

Need help with Microsoft Windows? You've come to the right place for accessibility information.

Windows 10 S accessibility

Find answers to frequently asked questions about how Windows 10 S works with assistive technology.

Quick solutions

Video support

Our self-help video guides can offer you additional support by walking you through each step.

Browse our self-help videos
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Contact us for more support

We want to get you the support you need for Microsoft Windows, Office, Xbox and Skype. We can also help answer questions related to your Microsoft account and billing. Just select the appropriate tab below to get started.

Windows and Office accessibility support

Chat with us

Launch chat

Chat with an expert 24/7. Receive answers to your questions about disability support all week long, day or night.

Call us

Call 1800 280 300

Available Monday to Friday from 9am to 9pm (AEST) and Saturday to Sunday from 10am to 6pm (AEST).

Be My Eyes

Get the app

A free app that connects blind and low vision people with volunteers for visual assistance through a live video call.

Windows, Office, and Xbox accessibility support now available via Twitter Direct Message. Send us your question

What’s new

We're always innovating to make Microsoft products accessible to all.

Visit Microsoft’s accessibility blog

Share your feedback

Your opinion matters. Let us know where we could improve our services.

Visit our feedback page