Price Promise

Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time. 

Returns

Available with eligible physical products purchased from Microsoft Store online. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. Microsoft reserves the right to modify or discontinue offers at any time.