Microsoft for Healthcare

“We don’t see ourselves as simply automating tasks. We’re building technology that scales human expertise. That’s the difference between efficiency and transformation.”

“Our vision is to use AI to support our customers in the pursuit of our purpose, which is helping them live longer, healthier, and happier lives. It’s about how we use the data that we have on our customers to fulfill that promise.”​

“Where we automate a clinical task, the regulator actually prefers that model, because we can certify the automated task as working the same way every time. When we’re audited, it’s easier to point to an automation than a human process.”

From a patient perspective, they hear what you're saying into the computer, if you're dictating at bedside, so they can correlate the information, make sure what you're saying is correct. So you can check that with the patient and carer, so that makes it a better experience for them because they feel heard.

“Genie gives our people fast, trusted access to the policy guidance they need, right inside Teams. By connecting staff to approved, cited information in seconds, we’re improving consistency, reducing reliance on informal advice and building confidence in how AI can support our workforce today and into the future.”