The perfect gift for gamers
An Xbox Gift Card gives your favourite gamer the power to choose from the hottest game downloads for Xbox and PC. Plus, they can score exciting apps, films, TV, accessories, and more.
Giving made easy
A Microsoft Gift Card lets friends and family stock up on the games, entertainment and tech tools they need to work, play and learn together.
Gift Card FAQ
Find answers to commonly asked questions about payments, billing, gift cards or your Microsoft account balance.
Redeem a gift card
Need help? Find out how to use your gift card at the Microsoft Store – online, on Windows or on Xbox.
Check your account balance
Find out how much credit you have on your Microsoft account.
Manage your family account
Add money to your kids’ account and set limits on what they can play, watch and spend.
Why shop at Microsoft Store
From free shipping and returns to expert support, we’re here to help you do more with best-in-class devices, software, games and resources.
Fast, free shipping
Enjoy hassle-free online shopping with free next day shipping for Sydney and Melbourne metro areas.
60-day return policy
Try out a Surface for 60 days. If you're not satisfied for any reason, return it in like-new condition in its original packaging.
60-day low price promise
If you buy a Surface from us and our price drops within 60 days of your purchase, we'll refund the difference.
90 days free support
Having issues? We're here to help. Every Surface comes with free technical phone assistance for the first 90 days after purchase.
- ^ Extended return offer period available with Surface devices purchased from Microsoft Store in Australia. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
- * Offer valid on purchases of Surface devices made at Microsoft Store in Australia within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support to request price adjustment with order number and any other information requested by the Microsoft Store Sales representative. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.