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The Microsoft Store Promise

Microsoft Store offers world-class customer support and guidance, ensuring that our customers find the best devices, games, apps, software, and resources for their personal and professional needs.

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Take your gaming skills to a whole new level with Xbox. Featuring innovative game consoles, plus Xbox Live, and the most sought-after game titles and accessories, Xbox make it easy to immerse yourself in all the action. Discover just a few of the ways we make it possible:

Xbox Series X – Our fastest Xbox console ever. Designed for power, speed and compatibility, Xbox Series X delivers a new generation of console gaming that places you, the player, at its center. Featuring 12 teraflops of processing power, up to 120 frames per second and 3D Spatial Sound, this console's advanced performance architecture lets you engage in realistic and immersive experiences like you’ve never seen before.

Xbox Series S – Go all digital with our best value in gaming. Xbox Series S, the smallest, sleekest Xbox ever, stores your games, saves and backups safe in the cloud. Experience next-gen speed, 1440p at 60 frames per second, with support for up to 120fps. Enjoy 3D Spatial Sound, HDR, a fast 512GB NVMe SSD and backwards compatibility with thousands of games. Xbox Series S delivers serious gaming power at an accessible price.

Xbox Game Pass Ultimate – Join the greatest community of gamers and play with your friends on the most advanced multiplayer network. Xbox Game Pass Ultimate combines Xbox Live Gold with over 100 high-quality games for console, PC and supported Android mobile devices (beta), all for one low monthly price. Play new Xbox Exclusives the same day games launch, 2-4 free games every month, and save up to 50-75% in the Xbox Store.

Xbox Games – Discover game favourites, specials plus the newest games for Xbox Series X|S. With the revolutionary new Xbox Velocity Architecture, thousands of games across four generations of Xbox look and play even better on Xbox Series X|S.

[2] Delivery as fast as next day for eligible metro areas. Visit the full list of eligible metro areas by postcodes

[3] Offer valid from 12AM AEDT November 1, 2021 to 11:59PM AEDT through January 2, 2022 (“Offer Period”) on qualifying purchases of select physical goods made at Microsoft Store in Australia during the Offer Period. Excludes Surface for Business devices, and all digital services and products. Offer not valid on purchases made at third party retailers. Customer eligible for price adjustment only if 1) Customer purchases eligible item during the Offer Period, (2) the price of the item is reduced during the Offer Period, and 3) Customer requests a price adjustment while the item’s price is currently reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support at 1800 267 785 with order number and any other information requested by the Store Sales representative. Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card). Maximum of one price adjustment per item will be granted during Offer Period. Bulk buys of more than two of the same device, per customer’s Microsoft Account, will not qualify for price adjustments. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Price adjustments do not include taxes, or shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.