Microsoft Store Trade-in: Trade in your MacBook Pro and get up to $1,300 CAD cash back on Surface Laptop Ultra.**
Discounts: Supplies limited. Actual savings depends on product availability.
- Returns: Holiday extended return policy available with eligible physical products purchased between October 1, 2026 - December 2, 2026 from Microsoft Store online and Microsoft Experience Centers in select markets. Holiday purchases made during that window can be returned through January 31, 2027. For purchases made outside the window of October 1, 2026 – December 2, 2026, returns are available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes ROG Xbox Ally X, ROG Xbox Ally, Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
- Price protection: Microsoft Store Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer products purchased from Microsoft Store online and Microsoft Experience centers in select markets between October 1, 2026 – December 2, 2026. Holiday purchase price adjustment may be requested until January 31, 2027. Purchases made outside the window of October 1, 2026 – December 2, 2026: Price adjustment available on purchases of qualifying physical consumer products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received.
- Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes ROG Xbox Ally, ROG Xbox Ally X, Surface for Business devices and accessories, and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply.
- Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.
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Trade-In: Available only through the Microsoft Store online in Canada. Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). Recycled devices are not eligible for cash back. To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully- functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Applicable return policy applies to each purchase. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply.
Microsoft reserves the right to modify or discontinue offers at any time.
*Accidental Damage refers to Accidental Damage from handling, meaning such damage resulting from unintentionally dropping the Covered Product, liquid spillage or screen breakage. Mechanical Breakdown means the mechanical and/or electrical failure of the Covered Product that results in it no longer being able to perform its intended function, including defects in materials or workmanship and not normal use of the Product. See Terms and Conditions for more information.
- Microsoft Store Offer Terms: Offers available for a limited time, while supplies last. Availability and pricing vary by location. Offers may not be combined. Other exclusions and limitations may apply. Not valid on prior orders or purchases; cannot be transferred or redeemed. Microsoft reserves the right to modify or discontinue any offer at any time.
- [1] The NVIDIA RTX Spark™ delivers up to 1 petaflop of peak AI compute (FP4) on select configurations; actual performance varies by model, app, and settings. Source Slim Laptops & Small Desktops | NVIDIA RTX Spark.
- [2] Based on 1 Theoretical FP4 TOPS using the sparsity feature. See: NVIDIA Corporation - NVIDIA and Microsoft Reinvent Windows PCs for the Age of Personal AI.
- [3] Advanced Exchange Service is available at no additional charge with the Microsoft Complete for Business Plus, Accidental Damage Plus, and Microsoft Extended Hardware Service Plus plans for eligible Surface Devices. Advanced Exchange is only available in supported markets. Restrictions apply. See Surface for Business warranty page for AES terms and conditions and list of supported markets.
- A credit card is required for pre-order, but your card will not be charged until your order is shipped or the product is made available for download. However, an authorization hold or small temporary charge may be placed on your credit or debit card as a result of your pre-order. Note that we can't charge your card and complete your order if your card expires between the date you pre-ordered the item and the date the item becomes available. Please ensure that your billing and contact information is current at all times. Pre-orders are covered by our Pre-Order Policy and can be reviewed, updated, or canceled at any time before pre-order items are released.
- **Offer valid with purchases of qualifying new Surface Laptop Ultra device between October 7, 2026 - November 23, 2026 after trade in of qualifying device , where customer submits the online trade-in claim for their used device, plus proof of purchase for new device, during the Promotion Period. Available only through the Microsoft Store online in the United States and Canada. Amount of additional cash back varies depending on device purchased and value of trade in; see FAQ for more details. To be eligible for the cash back, customer must mail in the qualifying trade-in device within 15 days of completing the online trade-in process. To be eligible for trade in, (i) customer must own the qualifying device, (ii) the device must power on, (ii) the battery must hold a charge (the device must not be required to be plugged in to operate), and (iv) the device must be in fully-functional, working condition and not have broken or missing components, a cracked display or screen, liquid damage, modification(s) or the device warranty seal broken. The device cannot be password protected and must include its original chargers, accessories, and hard drive. Trade in value depends on device type and condition after inspection by Teladvance. All trade-ins and reimbursements are subject to Teladvance’s sole discretion and approval. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. See Microsoft Store Trade-in Program for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per new Surface device purchase per customer.