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Microsoft for telecommunications

Take your organization from telco to tech company on a secure, modern cloud.

Enabling the telecommunications industry to achieve more

Automate operations and streamline BSS

Simplify workflows, modernize business support systems (BSS), and gain efficiencies with cloud-native apps and automation tools.

Accelerate network transformation

Use a carrier-grade hybrid cloud to reduce costs and improve network efficiency and reliability.

Elevate customer experiences

Use data-driven insights and AI to enhance service and deliver personalized content and experiences to customers.

Accelerate innovation and growth

Build new revenue streams with an AI-enabled platform to develop, deploy, and monetize innovative telecommunications services.

Discover valuable resources

Watch the latest videos and demos to see what’s new.

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For all the ways you work—Microsoft Teams

In the new world of work, Teams allows employees throughout your business to innovate and thrive together. By bringing the flow of work to any device, Frontline Workers are empowered with the information and collaboration tools they need and hybrid meetings are elevated to be inclusive and immersive for all attendees.

A person wearing headphones, receiving a call on Teams.

Get more out of every call—Microsoft Teams Phone

Enjoy a flexible, cloud-based calling service that integrates with all the ways you work using Microsoft Teams Phone. This demo showcases the rich Public Switched Telephone Network (PSTN) capabilities that go beyond traditional voice calling, including Operator Connect, which helps bring existing phone numbers from your telephone service operator of choice into Teams.

The different Surface products including Hub 2S, Studio 2, Laptop 4 and more.

Digital Workplace Services with self-heal

Kyndryl’s Digital Workplace self-heal capabilities enable a proactive, predictive, and connected omnichannel experience. The technology fades into the background while enabling employees to focus on core business innovation, brand values, and collaboration with coworkers.

Hybrid cloud platform—Microsoft Azure Operator Distributed Services

Enable a 5G Open-RAN stack on Microsoft Operator Distributed Services from Microsoft, Intel, and Capgemini. Discover how cloud technology helps ease deployment, creates operational efficiency, and offers improved user experiences in a multivendor disaggregated vRAN with cloud-based analytics in Azure.

Managed Service for Teams Calling with Microsoft Azure for Operators.

Reimagine voice services—Microsoft Cloud Voice Solutions

Discover the breadth of services that make up Azure for Operators voice core and explore a directional preview of future offerings.

Microsoft Azure Operator 5G Core with Azure Cloud, Cloud-native mobile core and an ecosystem of partners.

Modernize mobile networks—Azure Operator 5G Core

Learn how Azure Operator 5G Core enables operators to achieve carrier-grade scalability and security, faster service creation, and reduced operational costs through a fully hosted and managed 5G mobile core.

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Enhance application performance—Azure public MEC

Learn how Azure public multi-access edge compute (MEC) helps enterprise customers build a livestreamed shopping experience with the Summit Tech Odience platform and AT&T’s 5G mobility network. 

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Rapidly deploy 5G networks—Azure private MEC

Apply AI in video streams to receive alerts and actionable intelligence for security, safety, and operational processes—whether in public spaces or on factory floors. Discover how live video inferencing and AI capabilities from NVIDIA using an Azure Private 5G Core on an Azure MEC infrastructure can help businesses step into the future of telecommunications.

Improved customer experiences and ROI with AI personalization

Nuance solutions empower leading telcos to provide frictionless, personalized, and automated AI-driven experiences to increase revenue, reduce churn, and improve satisfaction—all while protecting the brand.

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Streamline operations—Microsoft Dynamics 365

See how Dynamics 365 optimizes and streamlines financial and operating models to help your teams adapt faster, work smarter, and perform better. 

See how the media and entertainment industry is transforming



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NNT DOCOMO pursues "Customer First" by promoting digitalization and data utilization.


Lumen Technologies

Lumen uses Teams to stay connected through change and help customers do the same.

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The Network

Listen to The Network, a podcast series from Microsoft, to explore new ways to accelerate innovation and improve customer experiences as more organizations adopt cloud solutions for telecom services.

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