Accelerating the Canadian Cloud

Introducing Canada’s enterprise-grade, hyper-scale public cloud.

The launch of Microsoft datacentres in Canada is a historic event. It marks the start of a significant expansion of our trusted cloud services into Canada and reflects our deep – and growing – commitment to this country.

We strongly believe in the potential of Canadian private and public sector businesses and organizations, and we’re excited about the opportunities our local cloud will create for our ecosystem of partners.

The cloud offers unprecedented solutions, cost savings, efficiency, productivity and reliability. It enables organizations – of any size, and in any sector – to collaborate, compete and excel in an increasingly mobile world.

Microsoft Dynamics Now Served from Microsoft Cloud in Canada

By: Janet Kennedy
July 10, 2016

Today in Canada we’re excited to announce another leap forward in our journey to delivering intelligent customer engagement in Canada with the general availability of Microsoft Dynamics CRM Online served from our new local datacentre regions in Toronto and Quebec City. Dynamics CRM Online joins Microsoft Azure and Office 365 in providing Canadian organizations and partners with the most complete cloud, featuring the same industry-leading levels of security, privacy, control, compliance, and transparency that define the trusted Microsoft Cloud globally.

Read Press Release

Also, we are excited to reveal that Microsoft Dynamics AX is available in preview today from the Canadian datacentre regions and is scheduled to be generally available in September 2016. These new services provide primary data storage for Canadian customers, including data replication in multiple locations within Canada for business continuity. Together, Dynamics CRM Online and Dynamics AX help businesses to be more productive, supporting the digital transformation of front and back office operations. Customers can learn more about the new Dynamics AX here and start evaluating it for their business today.

Additionally, for small and midsize businesses, we are pleased to announce that the public preview of Microsoft Project “Madeira” will be coming in a localized version specific for the Canadian market beginning Monday, July 11. Project “Madeira” is a completely reinvented business management solution for small and midsize businesses which connects business processes with the productivity tools in Office 365 to help grow sales, manage finances and streamline operations.

In today’s digital age, industries are being disrupted – whether retail, financial services, public sector or manufacturing. Businesses must transform and engage with their customers in new and intelligent ways to stay relevant.

Microsoft Dynamics CRM helps companies deliver exceptional customer experiences, creating long-term relationships based on knowledge and trust. Businesses can more easily personalize customer experiences, engaging customers at the right time, in the right place, and with the right content. Microsoft Dynamics CRM Online helps organizations and partners establish intelligent customer engagements by enabling them to sell effectively, care everywhere, and market smarter - available in the cloud, on-premises, or as a hybrid solution.

Gibsons, a Canadian based midstream energy company, is a great example of a company that has embraced the Microsoft cloud and has transformed the way they do business. “Moving to Microsoft Azure for key applications and services like Office 365, SharePoint Online, Dynamics CRM Online and IoT/Advanced Analytics has empowered Gibsons to increase efficiencies, reduce security concerns and deliver a seamless employee experience anywhere, anytime on any device” said Richard Hannah, Vice President of Information Services at Gibsons. “We see it as a strategic offering that cuts costs and allows our teams to focus on what is most important, the business—not on the technology.”

Similarly, the City of Brampton is embracing technology to transform the way they engage and interact with their community. “Cloud computing creates opportunities for our city to transform the way we engage and interact with our citizens and businesses,” said Linda Jeffrey, Mayor, City of Brampton. “Microsoft is supporting us in our efforts to innovate and be leaders in digital government and they are our trusted technology partner. By offering a simplified, scalable, and accessible approach with Dynamics CRM Online, Azure and Office 365 solutions, they allow us to build a mobile workforce and at the same time modernize our infrastructure for agility and security.”

Ducks Unlimited, a nonprofit organization dedicated to the conservation of wetlands and associated upland habitats depends on Microsoft Dynamics AX to manage their back-office operations. “A robust financial system is essential to help ensure Ducks Unlimited Canada can effectively report, track and manage funding and expenditures, in support of its conservation mission,” said Greg Siekaniec, CEO Ducks Unlimited Canada. “The newest version of Microsoft Dynamics AX allows users to access the system from virtually anywhere, on any device providing up-to-date information for reporting and decision making.”

Customers choosing services from the Canadian datacentre regions will benefit from enterprise-grade reliability and performance. With flexible platform and productivity solutions Microsoft Azure, Office 365, and now Dynamics CRM Online, the local Microsoft Cloud is designed to fuel innovation and help accelerate Canada’s digital transformation.

Big Brothers Big Sisters, Canada’s leading child and youth mentoring charity is another great example of an organization that moved to the Microsoft cloud to adapt to the evolving needs of the digital world. “Microsoft Dynamics CRM Online brings greater consistency to our organization, equips the 111 Big Brothers Big Sisters agencies across Canada with a cohesive data collection system and provides data insights that can be very difficult to capture,” said Peter Coleridge, National President & CEO at Big Brothers Big Sisters of Canada. “The ability to collect consistent, quality data allows Big Brothers Big Sisters to focus our efforts on our mission and help Canadian youth reach their full potential.”

Colliers International, a global commercial real estate company, has embraced the cloud to deliver intelligent customer experiences. “In today’s competitive real estate market, it is fundamental that we engage with our customers in a differentiated, intelligent way,” said Neven Bradasevic, Manager of Customer Relationships at Colliers International in Canada. “Microsoft Dynamics CRM Online has enabled Colliers to tear down isolated data walls and build a single repository of sales data, allowing our sales teams to create personalized, proactive and predictive experiences for their customers, get to market faster and deliver the best possible client experiences.”

One of the largest cloud operators in the world, Microsoft has invested more than $15 billion in building a resilient cloud infrastructure and cloud services that deliver high availability and enterprise-grade security while lowering overall costs. With Dynamics CRM Online now available for purchase in 130 markets, today’s announcement is further evidence of Microsoft's commitment to expanding its trusted cloud infrastructure in Canada and around the world.

Microsoft Opens Canadian Cloud for Business

Canadian businesses drive innovation, economic growth and community impact with Microsoft Azure and Office 365

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TORONTO, May 10th 2016 – Microsoft Canada announced today that the Microsoft Cloud is now officially open to power even more Canadian businesses. With this announcement, Microsoft Azure is generally available from local datacentre regions located in Toronto and Quebec City, and Office 365 is now offering data residency for Canadian business customers. In addition, Dynamics CRM Online is scheduled to go live by September 2016 to bring the most complete cloud, with leadership across IaaS, PaaS, SaaS and hybrid scenarios, to enable people and organizations to achieve more.

Microsoft's highly secure, enterprise grade, hyper-scale cloud is now delivered from Canadian soil. Azure and Office 365 customers gain the benefits of Microsoft’s trusted cloud services combined with data residency in Canada. This includes data redundancy in multiple locations within Canada for business continuity and the option of a fast and private connection to the cloud with Azure ExpressRoute.

“Our goal is to deliver Canada’s most trusted and complete cloud to power Canadian businesses and governments and ultimately enable them to achieve greater impact. By offering fully integrated cloud services, we create simple, cost-effective solutions that empower our customers.” said Janet Kennedy, president of Microsoft Canada. “And, the Microsoft Cloud in Canada and across the globe features the same industry-leading levels of security, privacy and control, compliance and transparency.”

Many Canadian customers and partners are already powered by the Microsoft Cloud. These customers include Manulife Financial; one of Canadas leading financial services companies whose mandate is to provide forward thinking solutions to help people with their big financial decisions. They describe their move to the Microsoft Cloud as follows: "Moving our high performance computing needs to Microsoft Azure has not only given us access to a reliable, scalable and secure infrastructure environment, it has significantly reduced our peak quarter end processing times and reduced our fixed operating costs by over 30% since we now only pay for what we use," said Jon Bradbury, SVP Valuation Systems Transformation, Manulife Financial.

For Stratiform, a Canadian cloud-based solution provider, the Microsoft cloud enables them to respond to their customers evolving business needs. "The announcement of Microsoft's new Canadian data centres provides a tremendous opportunity for us to grow our Canadian customer base," said Justin Kurtenback, Principal Consultant, Stratiform. "The cloud enables businesses to push innovation and drive business transformation, and the new Microsoft Cloud in Canada removes a vital barrier that has prevented us from working with major sectors of the Canadian market and broaden our offering for international companies.”

Microsoft is a global leader in compliance, with the broadest portfolio of certifications in the industry. John Hewie, National Security Officer, Microsoft Canada, says: “In Canada, many of our public sector customers and partners are finding that a standards-based approach to cloud compliance helps organizations more cost-effectively meet evolving compliance requirements.”

This focus on compliance together with local residency has resulted in many public sector customers moving to the Microsoft cloud in Canada including the Province of Nova Scotia, Province of New Brunswick, City of Regina and the City of Brampton. “Working with Microsoft is a tremendous opportunity for Nova Scotia. We encourage innovation and we are excited to be taking advantage of the newly opened Microsoft Canadian datacentre where we will begin moving more than 35,000 users to the Microsoft Canadian cloud over the coming years. Nova Scotia continues to be an innovative leader in Canada in many areas and this solution supports this visionary type of thinking,” Said Labi Kousoulis, Minister Internal Services, Province of Nova Scotia.

Today’s announcement in Canada brings the total number of generally available Azure regions to 24 globally, more than any other cloud provider, all backed by a $15 billion (USD) investment in global datacentre infrastructure. This enables customers like PCL, Canada’s largest contracting company, to have a unified infrastructure in all the countries they operate. The cloud has transformed their business and allows them to focus on innovation and enhanced efficiency rather than the backend process. The result is faster time to market, agility, and less operational overhead with over 80% cost savings since moving to Azure Backup.

Microsoft Expands ExpressRoute Partnerships

Microsoft also announced an expansion of its ExpressRoute offerings in Canada. “With so much momentum in the cloud, we are thrilled to welcome Bell Canada as the first Canadian telecommunications partner for Azure ExpressRoute,” said Janet Kennedy.

With the expansion, Canadian customers now have the option to create private connections to the Microsoft cloud. ExpressRoute connections do not go over the public internet, and offer more reliability, faster speeds and lower latencies than typical internet connections.


Established in 1985, Microsoft Canada Inc. is the Canadian subsidiary of Microsoft Corporation (Nasdaq "MSFT") the worldwide leader in software, services and solutions that help people and businesses realize their full potential. Microsoft Canada provides nationwide sales, marketing, consulting and local support services in both French and English. Headquartered in Mississauga, Microsoft Canada has nine regional offices across the country dedicated to empowering people through great software - any time, any place and on any device. For more information on Microsoft Canada, please visit

Microsoft Azure put to the test.

As part of the datacentre launch, we’re delivering an operational preview of Microsoft Azure cloud services to select customers.

The preview gives select customers and partners a chance to run enterprise-ready Azure services which enable scalable access to infrastructure and storage services from the new cloud environment, helping customers achieve more through a highly scalable global cloud platform.

"Through the Azure preview, Microsoft Canada provides Dyrand Systems with tangible benefits that strengthen not only our performance but our bottom line."
- Marie Pin, Director of Business Solutions, Dyrand Systems.

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Public Sector

Alleviate compliance concerns around data residency with our local cloud.

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Products for empowering business.

Microsoft Azure

A growing collection of integrated cloud services—analytics, computing, database, mobile, networking, storage and web—for moving faster, achieving more and saving money.

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Dynamics CRM Online

A customer relationship management (CRM) solution that enables companies to market smarter, sell effectively and care everywhere through social insights, business intelligence and productivity.

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Office 365

A familiar, top-of-the-line set of productivity tools. Always-up-to-date Office apps let you create, edit, and share from your PC/Mac or iOS, Android™ or Windows device with anyone in real time.

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