Microsoft Extended Hardware Service Plus – 4 Years
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Microsoft Extended Hardware Service Plus – 4 Years
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Unlimited mechanical breakdown cover
Next Business Day Delivery
Advanced Exchange Service
Drive Retention
Maximise your Surface investments and productivity with added protection, services and support. All Microsoft Protection Plans for Business include no excess when filing a claim, cover for in-box accessories, prepaid return shipment and technical support. Streamlined self-service is available through Surface Management Portal and Surface Support Portal.
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Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business. For support, larger orders, special business pricing, VAT invoice and Autopilot deployment, call us on (0)800 026 0329.
Buy more, save more
Whether it’s 5 PCs or 500, our special business pricing ensures you’ll get greater savings with the more you purchase.
Our business product experts are here to help
We’re here to answer your questions and help you find the right solutions for your business.
Flexible payment options
Choose the payment option that meet your budget. Call (0)800 026 0329 and choose to pay by credit card, purchase order or prepayment.
Shop with confidence
Enjoy hassle-free online shopping with free delivery and returns—for everyone, on every order.
Discounts: Supplies limited. Actual savings depends on product availability.
Free shipping and returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
Low-price promise: Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account and at Microsoft Experience Centers in select markets for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, HoloLens, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, customer must return to the location with receipt. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time.
A simplified invoice will be available after purchase: You must buy as an individual. A Simplified Invoice will be available for download from your Microsoft Account Order History Page between 48 hours and 5 days from purchase. A Simplified Invoice does not contain a VAT ID or similar business data and may not qualify as a valid VAT invoice in your country. If you require an invoice with a VAT ID and similar business details, please call 0800 026 0329 to place your order.
Any offers shown are for a limited time while supplies last. See terms.
For all Protection Plans, please reference the Terms and Conditions for the limit of liability and the applicable exclusions of the Protection Plan.
This Protection Plan is classified as a service contract per local regulations.
Advanced Exchange Service is available at no additional charge with the Microsoft Limited Hardware Warranty for Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Go 2, Surface Go 3, Surface Book 3, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro X, Surface Pro 9 and Surface Laptop Studio. Advanced Exchange is only available in supported markets. Restrictions apply. See Surface for Business warranty page for AES terms and conditions and list of supported markets.
Next Business Day claims authorisation must be fulfilled prior to the applicable cut-off period to benefit from this service. In addition, the Next Day Business service is only valid from Monday to Friday, excluding standard public holidays. You can confirm this using the website Next Business Day Service information & coverage areas, which sets out the postcodes in which this service is available.
Drive (SSD) Retention is only available on Microsoft Surface devices in which the SSD is marketed as removable per the Technical Specifications sheet on the Product Description Page. SSD is only removable by skilled technicians following Microsoft’s instructions. Microsoft is not liable for any damage sustained. Furthermore, any resulting damage will not be covered under Microsoft’s Limited Hardware warranty or Protection Plans.
You may only purchase a Microsoft Protection Plan either from Microsoft or from the same Retailer selling the original device if a Protection Plan is offered by the retailer. Plans must be sold with an eligible device and never as a standalone product. For full details on the insurer, features and benefits of the products coverage and how to make a claim, please read the IPID and the Supplementary Pre-contractual Information Document (Italy), and Terms and Conditions.
