Tag: Chatbots
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How to develop a chatbot to support your educators and students
The ever-growing potential of chatbots in education is now being explored and evaluated across the sector. Given the accessibility of Power Apps, Power Virtual Agents and App Studio, it is no longer necessary to learn how to code to get started with creating your first chatbot in Microsoft Teams.
3 ways the banking sector can innovate in the new normal
Discover the technologies that can help the financial sector innovate in the new normal, with reskilling and driving employee empowerment.
How to use AI to promote environmental sustainability
Digital agencies can use their expertise for environmental good with the power of Azure and AI to deliver creative, exciting experiences.
Creating the future of retail: 3 ways to transform your customer experience
With the help of data-driven intelligence and modern business applications, it’s now easier than ever to create a personalised and differentiated shopping experience for your customers. This is the future of retail and it is happening today.
Providing a better citizen experience with AI
Advances in technology such as AI and automation are opening up new possibilities in government services – by looking beyond the management of simple administrative tasks to more complex processes in order to provide a better citizen experience.
Breaking down barriers with bots
As our lives continue to get more and more hectic every day what technologies can we use to improve customer experience? Bots may be the answer.
Using AI to deliver a personalised and efficient patient journey
If anyone understands the value of a great patient experience, it’s Alfonso Ferrandez. The Chief Technology Officer at Doctorlink is ruminating on the use of AI in healthcare. Artificial intelligence is transforming the way people access care, and yet, as Alfonso explains, “a lot of people have distrust for AI in healthcare.
AI is ready to transform businesses. But are business leaders ready for AI?
Many organisations are excited about the potential of AI, but still treat it as part of their technology strategy. To succeed in the digital transformation race, leaders need to see AI as an integral part of their business. So we developed an AI Business School to help train this next generation of digital CEOs.
The impact of AI on the customer experience in financial services
Artificial intelligence (AI) is altering financial services and disrupting the traditional ways of doing business and interacting with customers. Technology is opening the door to new operating models, while introducing competitive dynamics that will reward forward-thinking institutions and punish those that are not able to keep pace. For the western economy, AI looks promising.
5 ways to use AI to power digital marketing
Digital marketing and AI are a natural fit. Marketers are leveraging the technology to help steer business decisions, improve customer experiences, and understand their audience. Best of all, they’re saving money and time whilst they do it. What are the main opportunities for you?