As companies across industries navigate a period of uncertainty, every investment in people and technology must be strategic and decisive to help people do more with less—less time, less cost, and less complexity. Read more
In October, we launched the 2022 release wave 2—hundreds of new innovations across Microsoft Dynamics 365 and Microsoft Power Platform, releasing between October 2022 and March 2023. Read more
Contact centres for financial institutions have traditionally been a core touch point for customers to access various types of immediate support – from queries to complaints to fraud alerting. Today their role hasn’t necessarily changed. However, the value organisations place on them certainly has. The focus is shifting from fitting customers around business processes to Read more
How can business leaders generate the right outcomes? With timely, fact-based decision making. Data can help an organisation identify new opportunities and uncover hidden efficiencies. The business world is no stranger to disruptions and changes, and when you extract as much value from data as possible, your organisation will be able to move with speed Read more
Former NHS chief executive Simon Stevens once said that the only renewable source of energy in healthcare is patients. I think this is true. There are always going to be more patients. But as recent times have shown, there’s hardly ever going to be enough of everything else. The last two years has certainly exacerbated Read more
Discover how reducing organisation silos can help improve and innovate project management in the construction industry. Read more
Discover how to create personalised customer expereinces in telecom, reduce silos and innovate with new products and services. Read more
Discover how retailers can manage fraud and protect their customers, while providing great personalised experiences in a digital environment. Read more
To rise to today’s challenges, successful businesses across architecture, engineering, construction, and facilities management are making changes at their own pace to build resilience and become future-proof. They are accelerating their digital investment plans through targeted data-driven modernisation. Read more
Digital innovation is an opportunity for legal organisations to be successful in the future of work, by supporting employees and optimising operations. Read more
Discover real life use cases for HoloLens and Remote Assist to provide patient care remotely, and improve employee outcomes. Read more
HoloLens and Remote Assist is as a functional tool to support collaboration remotely for healthcare practitioners. Read more. Read more
