Explore our videos for demos, tips, tutorials, and more

 As part of our Microsoft Store Promise, we’re here to help. Explore videos created by our team of store associates to find out how to set up a Microsoft account, learn new ways to work and play harder, or watch an unboxing of the latest generation of Surface and Xbox devices.
Xbox Series X and S

Xbox Series X and S

Change the way you game with Xbox Series X and Xbox Series S. Join us as we take a deep dive into the features that make these next generation consoles so epic.

The inside scoop on Surface

Whether you are looking for the perfect laptop or want to explore the features of your new Surface device our store associates are here to be your expert guides to everything Surface has to offer.

Microsoft Store associate walks through unboxing and setting up the Surface Duo.

Setting up your Surface Duo

Make a stress-free switch to your new device with help from Microsoft. Learn how to create and sync an account, utilise apps and services, use accessories, and more.

Woman holding a surface duo

Tap into its potential

With pre-installed features like Microsoft Launcher and Office productivity apps, Surface Duo makes it easy to streamline and simplify your day-to-day, while keeping you dialed in and focused.

A Microsoft associate shows you how to use the features of the Surface Duo.

A dual-screen dynamo

See some unique Surface Duo features in action, including its dual touchscreens for viewing apps side by side, pre-installed Microsoft 365 and Android apps, multiple usage modes that adapt to you, and more.

Man standing behind a Surface go

New additions to the Surface family

Hear about the latest Surface Laptop Go and Surface Pro X devices, and accessories like the Microsoft Designer Compact Keyboard and Microsoft 4K Wireless Display Adapter.

Student showing a Surface Laptop Go box

Unboxing Surface Laptop Go

Time for the big reveal. Let’s take a look inside the box and see what comes with Surface Laptop Go, and learn about Microsoft Complete, Microsoft 365, and more.

Man standing behind two laptops on a table

Which laptop is right for you

Whether it's the all-around, everyday reliability of Surface Laptop Go or the multitasking muscle of Surface Laptop 3, we'll show you all the amazing features they have to offer.

Endlessly entertaining

With on demand movies, creativity apps, your favorite TV shows, and the very best in gaming Microsoft Store is your one stop shop for the best in entertainment.

Maria, a store associate in Toronto, Canada, shows how to rent and buy entertainment content from Microsoft Store on Windows 10.

A world of entertainment

Microsoft Store has a wealth of entertainment options for your Windows devices, including the latest games, popular movies and TV shows, creativity software, in-demand apps, and much more.

Microsoft Associate Maria walks through how to connect your Xbox Controller to surface on Windows 10

Play Xbox on your Surface

When it’s time to unwind, lose yourself in an Xbox game on your Surface. It’s powerful enough to render your games in stunning detail, while the high-resolution PixelSense™ screen pulls you right into the action.

Microsoft Associate Maria shows how to use the Xbox Console Companion app in Windows 10.

Connect with your gaming community

The Xbox app brings together your friends, games, and accomplishments from across your devices. Stay connected to your gaming community on the go, control your Xbox One from the app, and buy new games from Microsoft Store.

Stay safe, secure, and in control

Let our experts share tips and features for increasing online security and safety.

Microsoft Associate Errol talks through Content Controls in the Microsoft Family Safety app.

Screen time and content control

Bring digital well-being to kids and peace of mind to parents by customizing and controlling content and managing screen time–all in one place.

Microsoft Associate Errol gives an overview of Location Awareness features in the Microsoft Family Safety app.

Location sharing and driver safety

Access location sharing for up to five people from your phone or tablet and get in-depth visibility of their trip with the safe driver report.

Microsoft Associate Jack explains several security features in Windows 10.

Windows security you can rely on

Get extra peace of mind with the dependable security of Windows 10. Windows Defender Antivirus gives you comprehensive, real-time protection against software threats. And with Windows Hello, your face is your password, signing you in to your devices three times faster than a traditional password.*

Tips for achieving more

Learn tips and tricks to help you increase productivity, stay connected, and create more time for what matters most.

A man sitting at home in front of a monitor

One account for all things Microsoft

A Microsoft account provides access to your favorite Microsoft products and services. From Xbox and Microsoft Store to Windows and Office apps, one username and password connects you to the files, photos, people, and content you care about most.

A Microsoft associate shows you how to get the most out of your web browser.

Expect more from your web browser

Browse your favorite sites with world-class performance. With the new Microsoft Edge, you can expect speed, performance, and compatibility with all your favorite sites and extensions.

A Microsoft associate shows you some short cuts for navigating your PC.

Windows time savers

Packed with robust features like trackpad gestures, Universal Search, Snap Assist, and Timeline, Windows 10 delivers speedy and intuitive ways for navigating your PC so you can find everything you need faster than ever.

A Microsoft associate shows you how to save and share documents, photos, folders, and more with OneDrive.

OneDrive saving and sharing

Save your files and photos to OneDrive and access them from any device, anywhere. Use it to share photos, videos, documents, and entire folders—everything stays private until you decide to share it. And with Personal Vault, you get an extra layer of security and peace of mind.

A Microsoft associate shows you how to share and back up photos on your phone with OneDrive.

Share and back up phone photos with OneDrive

With just a few clicks in your OneDrive folders, you can easily share your phone’s photos with your friends, family, and colleagues. And with a Microsoft 365 subscription, you can backup up to 1TB of your phone's photos to OneDrive, automatically.

  • **MyAnalytics is included for everyone using Microsoft 365 and Microsoft 365 Enterprise and Business suites that have business hosted email (Exchange Online).
  • *Disclaimer: US power cord shown. UK compatible power cord included with purchases made in the UK.  

More time for what matters most

Explore some of the ways Microsoft helps individuals and organizations working from anywhere achieve better work/life balance using tools in Microsoft 365**.

Inside Surface for Business

No matter what you do, there’s a Surface to help you do it.

Microsoft Store associate walks through unboxing and setting up the Surface Duo.

Setting up your Surface Duo

Make a stress-free switch to your new device with help from Microsoft. Learn how to create and sync an account, utilise apps and services, use accessories, and more.

Woman holding a surface duo

Tap into its potential

With pre-installed features like Microsoft Launcher and Office productivity apps, Surface Duo makes it easy to streamline and simplify your day-to-day, while keeping you dialed in and focused.

A Microsoft associate shows you how to use the features of the Surface Duo.

A dual-screen dynamo

See some unique Surface Duo features in action, including its dual touchscreens for viewing apps side by side, pre-installed Microsoft 365 and Android apps, multiple usage modes that adapt to you, and more.

A Microsoft associate explaining the Surface Pro 7 setup process.

Discover Surface Pro 7 for Business

Join us for an unboxing and setup of the Surface Pro 7 for Business so you can apply the power of Surface to your business as soon as you receive your new device.

Student showing a Surface Laptop Go box

Unboxing Surface Laptop Go

Time for the big reveal. Let’s take a look inside the box and see what comes with Surface Laptop Go, and learn about Microsoft Complete, Microsoft 365, and more.

Stay safe, secure, and in control

Let our experts share tips and features for increasing online security and safety.

Microsoft Associate Jack explains several security features in Windows 10.

Windows security you can rely on

Get extra peace of mind with the dependable security of Windows 10. Windows Defender Antivirus gives you comprehensive, real-time protection against software threats. And with Windows Hello, your face is your password, signing you in to your devices three times faster than a traditional password.*

A Microsoft associate explains the windows security setup.

Keep your data secure

With Microsoft 365 and Windows 10 cybersecurity is a breeze. From BitLocker encryption to secure OneDrive cloud storage Microsoft business software is designed for piece of mind.

Tips for achieving more

Increase productivity, stay connected, and create more time for what matters most with these tips from Microsoft Store associates.

A man sitting at home in front of a monitor

Expect more from your web browser

Browse your favorite sites with world-class performance. With the new Microsoft Edge, you can expect speed, performance, and compatibility with all your favorite sites and extensions.

Microsoft Associate Jack shows a few basics on how to use Teams.

Achieve more together with Microsoft Teams

Chat, meet, call, and collaborate with Teams, the safe and secure hub for teamwork wherever you are. Whether you’re working with teams of 10 or 10,000, discover how easy it is to start a group chat, schedule meetings, add contacts, and more.

A Microsoft associate shows you some short cuts for navigating your PC.

Windows time savers

Packed with robust features like trackpad gestures, Universal Search, Snap Assist, and Timeline, Windows 10 delivers speedy and intuitive ways for navigating your PC so you can find everything you need faster than ever.

  • **MyAnalytics is included for everyone using Microsoft 365 and Microsoft 365 Enterprise and Business suites that have business hosted email (Exchange Online).
  • *Disclaimer: US power cord shown. UK compatible power cord included with purchases made in the UK.
 A teacher and student using a Surface device.

Our promise to students

See how the Microsoft Store Promise helps students and parents find the right products, resources, and support for doing their best work.

Set students up for success

Surface devices and accessories make it easy to connect, share, and learn from anywhere.

A Microsoft Associate shares the benefits of Surface Go.

The perfect laptop for students

With all-day battery life, an ultra-light build, and exceptional value, Surface Laptop Go makes the grade as an excellent everyday, everywhere device for students.

Student showing a Surface Laptop Go box

Unboxing Surface Laptop Go

Time for the big reveal. Let’s take a look inside the box and see what comes with Surface Laptop Go, and learn about Microsoft Complete, Microsoft 365, and more.

Man standing behind two laptops on a table

Which laptop is right for you

Whether it's the all-around, everyday reliability of Surface Laptop Go or the multitasking muscle of Surface Laptop 3, we'll show you all the amazing features they have to offer.

Tips for achieving more

Increase productivity, stay connected, and create more time for what matters most with these tips from Microsoft Store associates.

A man inset with a Type Cover.

Windows time savers

Packed with robust features like trackpad gestures, Universal Search, Snap Assist, and Timeline, Windows 10 delivers speedy and intuitive ways for navigating your PC so you can find everything you need faster than ever.
A Microsoft associate runs through features and benefits of Word and OneNote.

Work smarter with Word and OneNote

Create your best work with new features. In Word, use the Researcher tool to find and add source material to docs, or improve your writing and reading skills with Immersive Reader. And the OneNote Math Assistant acts like your own personal tutor, making it a breeze to solve any math problem.

Microsoft Associate Maria speaks about how students can collaborate in Office 365 Education.

Collaborate with classmates

Discover how Office 365 Education productivity apps make it easy for students to connect, share, and learn wherever they are.

Microsoft Associate Donner speaks about using Surface Pen for note-taking and editing.

Surface Pen: The write touch

Just like pen to paper, Surface Pen is perfect for jotting down class notes, marking up assignments, or scribbling out paragraphs for deletion.

Stay safe, secure, and in control

Let our experts share tips and features for increasing online security and safety.

Microsoft Associate Jack explains several security features in Windows 10.

Windows security you can rely on

Get extra peace of mind with the dependable security of Windows 10. Windows Defender Antivirus gives you comprehensive, real-time protection against software threats. And with Windows Hello, your face is your password, signing you in to your devices three times faster than a traditional password.*

 

  • **MyAnalytics is included for everyone using Microsoft 365 and Microsoft 365 Enterprise and Business suites that have business hosted email (Exchange Online).
  • *Disclaimer: US power cord shown. UK compatible power cord included with purchases made in the UK. 
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