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Peace of mind starts here

Keep your software running smoothly with one-on-one support when you need it.

Why shop at Microsoft Store?

  • If you need help with a Microsoft Store product, subscription or service, get in touch with Microsoft experts via live chat, by phone and in person for guidance on technical problems, system tune-ups, security settings, optimising system performance and more.
  • Microsoft Software Support is a technical software support service provided through chat, phone or in Microsoft stores.
  • Assure software support is available in Microsoft Store locations for in-person one-on-one appointments with a Microsoft Expert. You can also get in-store personal training and expert advice on purchases. See Software Support Service Agreement.
  • Microsoft Store Support has answers to common questions about subscriptions, orders and purchases, and support phone numbers for your locale.
  • Microsoft Support offers help options including site search, product-specific articles, links to business support plans and the Microsoft Community discussion forum, where you can ask questions and interact with fellow users and experts.
  • *You must agree to the terms at Software Support Service Agreement and have a Microsoft account; telephone or Internet access (fees may apply). Not for commercial use.