Microsoft Cloud for Financial Services provides capabilities to manage data to deliver differentiated experiences, empower employees and combat financial crime while facilitating security, compliance and interoperability.
Deliver differentiated experiences
Designed to accelerate loyalty, growth and profitability through personalised customer interactions and financial insights.
Empower employees
Use solutions to improve productivity and workflows to boost employee experience and strengthen customer connections.
Combat financial crime
Help identify and respond to evolving criminal activity while helping to protect against losses.
Boost security and compliance
Help stay ahead of sophisticated attacks and on top of evolving regulatory requirements.
Overview
Guided Tour
Capabilities
Microsoft Cloud for Financial Services
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Create personalised experiences
Designed to build customer loyalty through more relevant interactions – and deeper insights.
Help increase customer lifetime value and loyalty
Provide a comprehensive view of a customer’s financial situation, including behavioural and demographic data.
Streamline the loan experience from the start
Provide customers with access to loan applications and self-service tools.
Optimise your lending workflows
Help improve communication, productivity and process orchestration across your organisation while enhancing customer experiences.
Personalise and manage interactions
Tailor intelligent interactions with a financial view of customers and engage with them on their preferred channel of communication.
Stay ahead of evolving cybercrime
Help protect your organisation, customers and bottom line against fraudulent activity.
Safeguard your reputation
Help protect your data, identify bot attacks and prevent fake accounts, account takeovers and fraudulent access at account creation and login.
Help secure your merchant services arm
Designed to defend online transactions against purchase fraud by using advanced adaptive AI and increase revenue by reducing false positives.
Stay on top of regulations
Help perform detailed compliance assessments across the globe, quickly have your questions answered by experts and stay updated on regulatory changes.
Count on the security and compliance pros
Get assistance from a team of experts to support your internal and external risk, audit, compliance, cybersecurity and privacy teams.
Help organisations manage compliance regulations
Take inventory of risks, simplify implementing controls, stay current on regulations and certifications and easily report to auditors and regulators.
Ease interoperability and unify data
Help to break down data silos with an industry model and pre-built data connectors designed to accelerate insights and improve business workflows.
Help meet evolving customer needs
Support multiple banking models, including branches, individual or business customers, financial holdings and households or partnerships.
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**Microsoft Cloud for Financial Services is generally available in English, French (CA), Dutch, German, Italian, and Spanish, and in these countries: US, UK, Canada, Germany, Ireland, France, Italy, Mexico, the Netherlands, and Switzerland
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*The Microsoft Financial Services Add-On Service Specific Terms explain your and Microsoft’s rights and obligations with respect to regulatory compliance standards for Customer Data and Non-Microsoft Product Data solely in connection with your use of the Microsoft Financial Services Add-On. The qualifying licence terms for Microsoft 365/Office 365, Dynamics 365, Power Platform, and Azure are found in the Product Terms and the Microsoft Privacy Statement and are a prerequisite to your use of the Financial Services Add-On SKU.
You can learn more about Microsoft’s commitments to financial services compliance, data protection and privacy by visiting our compliance documentation and the Trust Center.