The Microsoft Store Promise for Surface
Your Surface destination
From free delivery and extended returns to 90 days free support and remote learning options, Microsoft Store will help you get the most from your new Surface.Shop Surface
Enjoy hassle free returns every day.
Get your order with free delivery, no minimum purchase required.
60-day low price promise
If you buy a Surface from us and our price drops within 60 days of your purchase, we'll refund the difference.
We’re here to help
Get the most from your holiday purchase with one-on-one support via chat or phone, or find answers fast with common FAQs.
Expert help when you need it
Special pricing, offers, and discounts
Cozy up to a new deal
Get a great deal on Surface when you buy online from the official Microsoft Store.Shop Surface deals
Savings for students
Microsoft Store empowers K-12 and higher education students, faculty, and parents with an education discount up to 10% off select products.Learn more
Business solutions for your needs
Get the right software and devices for your business or teaching & educational institutions.
For special pricing, attach warranty with accidental damage coverage, buy 5+ units or pay via Purchase Order, call 0800 471 640.Call 0800 471 640
 Offer valid on purchases of Surface devices made at Microsoft Store in New Zealand within 60 days from purchase (“Offer Period”). Excludes Surface for Business devices, and all digital services and products. Offer not valid on purchases made at third party retailers. Customer eligible for price adjustment only if 1) Customer purchases eligible item during the Offer Period, (2) the price of the item is reduced during the Offer Period, and 3) Customer requests a price adjustment while the item’s price is currently reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support at 0508 149 421 with order number and any other information requested by the Store Sales representative. Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card). Maximum of one price adjustment per item will be granted during Offer Period. Bulk buys of more than two of the same device, per customer’s Microsoft Account, will not qualify for price adjustments. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Price adjustments do not include taxes, or shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.