This is the Trace Id: 4706296b70841fc049072d3868c686da

Unified Routing Migration Application

Tool for migrating workstreams created in the Omnichannel Administration app to the Omnichannel admin center app

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  • Version:

    2.0

    Date Published:

    7/15/2024

    File Name:

    MigrateworkstreamsV2.pdf

    URMigrationConsoleApp.zip

    File Size:

    263.0 KB

    2.7 MB

    Use the tool for migrating workstreams created in the Omnichannel Administration app to enable them for unified routing. See the Migrateworkstreams.pdf for instructions.

  • Supported Operating Systems

    Windows 10

    Omnichannel for Customer Service released in 2021 release wave 1.

  • Extract the contents of the UnifiedRoutingMigrationApp.zip file into a folder and see the PDF file titled Migrateworkstreams.pdf for information on using the migration tool.
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