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Microsoft AI
Government: Public health and social services

Help improve benefits eligibility, payments, and fraud detection with AI analysis

Manage public funds accurately and efficiently with AI to verify eligibility, calculate benefits, and process payments. AI-powered cybersecurity also detects and protects against hacking and fraud.
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Outcomes

Transform government agencies with AI

Mitigate fraud in social benefits, leveraging AI for real-time insights and improved monitoring and detection for compliance. Relevant for Social Services Program Directors, Compliance Officers, Fraud Investigators/Analysts, and Data Analysts.
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Help improve self-service rate with AI agents

Help reduce support demand by empowering users to manage their benefits with AI-guided tools.
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Help increase recovery rate

Flag anomalies early, resolve issues quickly and accurately, and recover payments with AI.
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Help reduce false positives

Help Improve fraud detection precision with AI to reduce false alarms and protect legitimate claims.
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Help reduce the cost of fraud prevention

Find ways to lower costs with AI automating fraud detection and reducing manual investigation efforts.
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Solutions

Find the right AI approach for your organization

Buy, extend, build, or partner to achieve transformative AI benefits.
Buy pre-built solutions

Microsoft 365 Copilot

Transform work using a powerful AI assistant with built-in enterprise-grade security.
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Extend and customize

Microsoft Copilot Studio

Build and customize AI agents to extend the capabilities of Microsoft 365 Copilot.
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Build your own solutions

Microsoft Foundry

Design, customize, and manage AI apps and agents at scale.
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Find partner solutions

Microsoft Marketplace

Power your AI transformation with AI solutions from industry leading partners.
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Get the guide to AI solutions
CUSTOMER STORIES

Discover how organizations are using AI for government

  1. A blue and white logo with the text Pension Protection Fund.
  2. A blue and white logo with the text CDHUN.
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A blue and white logo with the text Pension Protection Fund.
“The integration we get by using Microsoft 365 with Azure made Azure really the only choice.”
Chris Douglas, Head of Architecture & Infrastructure, PPF
Solutions
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A blue and white logo with the text CDHUN.
“We were able to integrate with our legacy systems, and by centralizing the information, we allowed multiple areas to access the same database. This brought agility to the process and generation of monitored data.”
Jaime Mesquita, Superintendent of Systems and Information, CDHU
Solutions
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RESOURCES

Take the next step in your AI journey

  1.
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Microsoft for government

Enhance public health and social services delivery and satisfaction with AI-driven accuracy and efficiency.
Learn more
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
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