Our promise to you
As part of the Microsoft Store Promise, we've created essential videos—everything from setting up a Microsoft account to learning new ways to work smarter and play harder—to help you achieve more, maintain your focus, and stay productive.
One account for all things Microsoft
A Microsoft account provides access to your favorite Microsoft products and services. From Xbox and Microsoft Store to Windows and Office apps, one username and password connects you to the files, photos, people and content you care about most.
Expect more from your web browser
Browse your favorite sites with world-class performance. With the new Microsoft Edge, you can expect speed, performance and compatibility with all your favorite sites and extensions.
Windows time savers
Packed with robust features like trackpad gestures, Universal Search, Snap Assist and Timeline, Windows 10 delivers speedy and intuitive ways for navigating your PC so you can find everything you need faster than ever.*
OneDrive saving and sharing
Save your files and photos to OneDrive and access them from any device, anywhere. Use it to share photos, videos, documents and entire folders—everything stays private until you decide to share it. And with Personal Vault, you get an extra layer of security and peace of mind.
Share and back up phone photos with OneDrive
With just a few clicks in your OneDrive folders, you can easily share your phone’s photos with your friends, family, and colleagues. And with a Microsoft 365 subscription, you can backup up to 1TB of your phone's photos to OneDrive, automatically.
Work smarter with Word and OneNote
Create your best work with new features. In Word, use the Researcher tool to find and add source material to docs, or improve your writing and reading skills with Immersive Reader. And the OneNote Math Assistant acts like your own personal tutor, making it a breeze to solve any math problem.
Why shop at Microsoft Store
From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games, and resources.
Free next business day shipping
Purchase before 9:00am to get your order delivered for the very next business day. Enjoy free shipping on all orders, with no minimum purchase required.
Free 60-day returns
Return almost any physical product within 60 days in like-new condition in its original packaging for a full refund. Some exclusions apply.
60-day price protection
Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honour a one-time price adjustment. Exclusions apply.
90 days of free support
We’re here to help. Every Surface comes with free technical phone support for the first 90 days after purchase.