適用於前線員工的 Microsoft Teams

提供前線工作者更輕鬆地溝通、彈性的排班和順暢的工作管理,這些全部都在同一個便於使用的應用程式。

Two frontline workers, a Shift calendar in Teams for desktop and a team dashboard in Teams for mobile.

讓您的全體員工轉型

大約 78% 的領導者表示,為前線工作者提供技術是成功的關鍵。

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為您的前線帶來更多優勢

Teams 可以提升您前線未來工作方式的效率

Teams 可以提升您前線未來工作方式的效率

為前線工作者提供適當的工具,讓他們能透過靈活、具使命感和正確的知識改善業務成果。

讓員工可靈活地專注在重要事務上

協助前線工作者有更多時間在重要流程和客戶互動上,並減少在手動工作和排程衝突上的時間。

協助人員接受公司使命

透過認可重要工作,以及使用工具讓您的前線工作者與公司目標保持一致,進而創造品牌大使和營運冠軍。

在適當時機提供正確的知識

透過輕鬆讓新員工入職、分享深入解析和現場收集絕佳構想,提供超越公司期望的成效。

前線溝通和互動

透過將員工與其所需的適當的工具、人員和裝置連結,以展現最佳工作成效並更快地培養技能,進而豐富溝通和員工體驗。

建立團隊溝通的單一目的地

透過像是訊息、檔案共用和通話等工具,讓您的團隊分享豐富的資訊並有效溝通。

建立具互動性和包容性工作場所

提供公司品牌化的目的地,讓前線工作者了解公司新聞,並以前所未有的方式參與公司文化。

持續培養前線技能

透過自訂和角色型學習路徑,加速員工入職並協助他們持續培養技能。

讓工作者配備符合他們各種需求的工具

為您的前線員工提供可讓所有人更易於存取的工具,使其能夠進行溝通和共同作業,進而培養包容性工作場所。

投資您的前線團隊以獲得成功

透過激勵社群和認可前線工作者貢獻,培養員工身心健康並減少流動率。

提供清晰且即時的語音通訊

享受順暢的按下即可發言體驗,將員工或公司擁有的智慧型手機和平板電腦變成無線對講機。

前線營運和流程

透過可設定的應用程式和數位工作流程來自動化工作和服務程序,以改善前線效率。

使用產業應用程式來簡化流程

透過自動化前線的日常工作和重複流程來推動營運效率。

簡化資料擷取和共用消耗性資料

獲得來自前線的重要深入解析,並使用有意義、自助式分析和內建 AI 共用資料,以改善完成工作的方式。

快速解決並核准要求

簡化工作流程中的要求,以提供更好的客戶服務並改善流程。

建立完美的虛擬體驗

透過簡化存取品質的便利虛擬門診遠端服務,擴展客戶和病患服務。

將 IoT、傳統系統和更多的日常前線工具連接起來

將您前線員工所仰賴的技術與 Teams Graph API 整合到單一畫面窗格中。

適用於前線的排班和工作管理

透過為前線工作者提供彈性的排班軟體和順暢的工作管理,讓所有人都可滿足不斷變化的商務需求。

順暢地管理班次

輕鬆建立並管理團隊排程,同時透過自助式工具管理前線工作者的排程以提升其工作效率。

追蹤時間和出席

透過地理位置偵測和數位記錄讓事情變得簡單,無論前線工作者使用什麼裝置,都能輕鬆讓他們上班打卡或下班打卡。

簡單地管理並指派複雜的工作

重新建構從公司總部到前線位置的工作管理,讓整個公司在需要完成的事情上保持一致。

擴展並設定您的前線平台

將 Teams 直接連接到頂尖的員工管理系統,讓前線工作者隨時掌握工作流程。

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我們的前線裝置合作夥伴

了解組織如何使用 Teams 提升前線工作者的工作效率

REI Co-op

REI 使用 Microsoft Teams 的虛擬配備裝置與客戶進行聯繫,建立個人化的體驗。

The inside of an REI store.

NHS

Rotherham NHS Foundation Trust 透過 Microsoft Teams 上的虛擬諮詢改變醫療保健服務。

The Rotherham Hospital welcome sign.

立即取得 Microsoft Teams

您的前線員工對貴企業來說非常重要。為前線工作者提供 Teams 和 Microsoft 365 簡單、直覺又安全的解決方案。

預想前線工作者解決方案

立即開始使用 Microsoft Teams