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Customer Success

The Customer Success team helps our customers gain long-term business value from their investment in Microsoft technologies. You’ll be front and centre with our customers, supporting their digital journeys and empowering them to achieve more. When our customers succeed, we succeed.
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Roles in Customer Success:

  • Cloud Solution Architect
  • Customer Success Manager
  • Customer Engineer
  • Customer Success Account Manager

Help customers achieve their ambitions

Guide customers’ adoption of world-leading technologies by connecting their needs with the right Microsoft solutions. You’ll see what a difference you can make as you help them achieve more in their aspirations for growth, innovation and community.

Nurture your skills

You’ll never be bored in a job where you get to explore new technologies and industry trends. You will get to develop your technical, communication, teamwork and problem-solving skills and delve deeply into Microsoft’s comprehensive technology stack.

Build trust

Develop trusted relationships with customers by delivering an easy and connected experience. Your customer-centric approach will foster deep technical and business relationships with senior decision makers in strategic customer accounts.

Be yourself

Investing in our people and creating an inclusive environment enables all our team members to do their best work. Every day, you will contribute to and be supported by our inclusive culture.

Careers portal

Explore our currently open roles and start doing what you love every day.

Hear from Microsoft employees

“What I found unique about working here are the extensive opportunities to learn and evolve.”

Habiba, Cloud Solution Architect
Habiba, a Cloud Solution Architect at Microsoft Australia
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“Microsoft’s culture heavily focuses on inclusivity where everyone’s ideas are respected.”

Ajit, Cloud Solution Architect
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Do what you love every day.