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Microsoft AI
Healthcare: Providers

Drive better patient outcomes through personalized access and engagement

Connect your data and AI to unlock better patient experiences. Simplify routine tasks for higher patient satisfaction and care team collaboration.
A woman talking to a doctor.
Outcomes

Drive real results for healthcare providers

Offer tailored experiences that empower patients to take an active role in their health journey with personalized access and engagement tools. Relevant for Patient Experience managers, Healthcare Marketing Managers, and IT Managers.
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Increase in patient engagement

Drive deeper engagement with patients through faster, personalized responses powered by AI tools.
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Higher patient retention rates

Deliver timely, relevant care experiences that build long-term trust and satisfaction.
A woman in a hospital gown talking to a doctor.

Improved patient satisfaction scores

Reduce delays and provide faster, more accurate responses to patient queries and needs.
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 Boosted patient loyalty and profitability

Use AI to engage seamlessly across every touchpoint of the care journey.
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Solutions

Find the right AI approach for your organization

Buy, extend, build, or partner to achieve transformative AI benefits.
Buy pre-built solutions

Microsoft 365 Copilot

Transform work using a powerful AI assistant with built-in enterprise-grade security.
Learn more
Extend and customize

Microsoft Copilot Studio

Build and customize AI agents to extend the capabilities of Microsoft 365 Copilot.
Learn more
Build your own solutions

Microsoft Foundry

Design, customize, and manage AI apps and agents at scale.
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Find partner solutions

Microsoft Marketplace

Power your AI transformation with AI solutions from industry leading partners.
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Get the guide to AI solutions
CUSTOMER STORIES

Discover how organizations are using AI for healthcare providers

  1. A logo with a cross and the text Providence on a white background with green accents.
  2. A blue and black logo with the text kry.
A woman holding a phone to her ear.
A logo with a cross and the text Providence on a white background with green accents.
“The most profound outcome is one we cannot measure and hadn’t anticipated: our caregivers have gained peace of mind… The new system means that our caregivers are helping patients who need it most..”
Ford Parsons, MD, ​Chief Operational Analytics, Providence​
5,000
Messages processed daily across 145 clinics
Solutions
A red and blue background with a white letter W in the center.
A blue and black logo with the text kry.
“More personalized medicine done efficiently is key to us coping with increased chronic and complex disease—AI will be key in unlocking the long-term benefits.”
​Kalle Conneryd Lundgren, ​Chief Operating Officer, Kry
50%
Reduction in the time to process patient queries
30%
Increase in patient satisfaction
Solutions
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RESOURCES

Take the next step in your AI journey

  1.
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Microsoft Cloud for Healthcare

Improve healthcare experiences with AI-powered solutions, actionable insights, and trusted capabilities.
Learn more
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Accelerate AI success

Overcome common AI adoption challenges with trusted strategies from experienced healthcare organizations.
Get the brief
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Understand the impact of AI

Discover what’s driving AI innovation across the healthcare industry—and explore practical frameworks for deploying AI at scale.
Get the brief
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