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A person uses Surface Laptop 4 Certified Refurbished in Platinum.
Front view of  Surface Laptop 4 in matte Black

Surface Laptop 4 (Certified Refurbished)

Style and speed. Stand out on HD video calls backed by Studio Mics. Capture ideas on the vibrant touchscreen. Do it all with a perfect balance of sleek ...design, speed, immersive audio, and significantly longer battery life than before.¹

Why buy from Microsoft Store

We offer free shipping, 60-day returns, and one-on-one help with shopping, setup, and training. Plus, if we lower our price on a physical product within 60 days from delivery, contact us and we’ll honor a price adjustment.
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Surface Laptop 4 (Certified Refurbished) is currently not available.

Out of stock

Build your device

Free standard delivery. Free returns.

Overview Tech specs

All Microsoft Certified Refurbished devices include

A standard 12-month warranty

All accessories and manuals

New packaging

Best in-class support

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Why buy from Microsoft Store

Fast, free shipping

3-7 day shipping at no cost, no minimum amount.
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Microsoft Complete

Get coverage on accidental damage for up to four years. Shop smarter with Microsoft Complete and get technical support as well.
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Free 60-day returns

Return almost any physical product within 60 days in likenew condition in its original packaging for a full refund. Some exclusions apply.
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60-day price protection

Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a select physical product or you find it lower at an eligible retailer, contact us and we’ll honor a one-time price adjustment. Exclusions apply.
Learn more about price protection
Learn about all the benefits of shopping at Microsoft Store​
  • Discounts: Supplies limited. Actual savings depends on product availability.
  • Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes ROG Xbox Ally X, ROG Xbox Ally, Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
  • Price protection: Microsoft Store Price Adjustment: Valid on purchases of qualifying new or refurbished consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes commercial and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Price Adjustment must be requested within 60 days after the customer receives the product and cannot be completed at time of purchase. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.

  • Trade-In: Available only through the Microsoft Store online in Canada. Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). Recycled devices are not eligible for cash back. To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully- functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Applicable return policy applies to each purchase. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply.​

    ​Microsoft reserves the right to modify or discontinue offers at any time.

^ Upgrade timing may vary by device. Certain features require specific hardware (see Windows 11 Specifications).

[1] Battery life

Surface Laptop 4 13.5” with AMD Ryzen™ Microsoft Surface® Edition processor: Up to 19 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 13.5” AMD Ryzen™ 5 Microsoft Surface® Edition processor, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors. 

Surface Laptop 4 15” with AMD Ryzen™ Microsoft Surface® Edition processor: Up to 17.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 15” AMD Ryzen™ 7 Microsoft Surface® Edition processor, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

Surface Laptop 4 13.5” with Intel® Core™ processor: Up to 17 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 13.5” Intel® Core™ i5, 512GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

Surface Laptop 4 15” with Intel® Core™ processor: Up to 16.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 15” Intel® Core™ i7, 512GB, 16 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

* Some accessories, software, Microsoft 365 subscriptions, and services sold separately.

[1] Battery life

Surface Laptop 4 13.5” with AMD Ryzen™ Microsoft Surface® Edition processor: Up to 19 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 13.5” AMD Ryzen™ 5 Microsoft Surface® Edition processor, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors. 

Surface Laptop 4 15” with AMD Ryzen™ Microsoft Surface® Edition processor: Up to 17.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 15” AMD Ryzen™ 7 Microsoft Surface® Edition processor, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

Surface Laptop 4 13.5” with Intel® Core™ processor: Up to 17 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 13.5” Intel® Core™ i5, 512GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

Surface Laptop 4 15” with Intel® Core™ processor: Up to 16.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 15” Intel® Core™ i7, 512GB, 16 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

[2] Colours available on selected models only. Available colours, sizes, finishes, and processors may vary by store, market, and configuration.

[3] System software and updates use significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface.com/Storage for more details.

[5] Hard drive is not user removable. Hard drive is only removable by skilled technician following Microsoft provided instructions. 

[6] Microsoft’s Limited Warranty is in addition to your consumer law rights.

[7] Requires Dolby encoded content/audio.
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