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Support for your small business

Get the resources, help, and support you need to keep your business moving forward.
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Expert advice

Our product experts are here to help you find the right solutions for your business needs. We’re available Monday to Friday from 6:00 AM to 6:00 PM Pacific Time.
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Product support

Get the most out of your Microsoft products with support and learning resources.

Access to resources

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Trade in used devices for cash

Convert your used laptops, desktops, and other devices to cash.1 Microsoft trade-ins are powered by Teladvance. For trade-ins of 20 or more, Teladvance offers customized shipping and handling.
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The latest resources for your small business

Find tools, guides, and expert tips to help you start, manage, and grow your business, whatever its size.

Frequently asked questions

Why shop at Microsoft Store for your business

Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business.

Free shipping

Get your order shipped free with no minimum purchase required.

Free 60-day returns

Return almost any physical product within 60 days in like-new condition in its original packaging for a full refund. Some exclusions apply.**

60-day price protection

Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a select physical product, contact us and we’ll honor a one-time price adjustment. Exclusions apply.**

Work worry-free with extended coverage

Accidents happen but business must go on. Avoid unplanned setbacks and expenses, with up to 4 years coverage when you purchase one of our Microsoft protection plans.
[1] Available only through the Microsoft Store online in Canada. Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). Recycled devices are not eligible for cash back. To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully- functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Applicable return policy applies to each purchase. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply.
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**Price Adjustments: Price Adjustment must be requested within 60 days after the customer receives the product and cannot be completed at time of purchase. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Centre. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support and provide any information requested by a representative. For purchases from a Microsoft Experience Centre, you must return to the location with your receipt. Limit 1 price adjustment per product. Excludes Surface Hub, HoloLens, and Windows DevKit.

Microsoft Store Price Adjustment: Valid on purchases of qualifying physical consumer products and Surface for Business devices made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Price adjustments for Surface for Business devices can be made via credit card for purchases made on Microsoft.com website only.

Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes ROG Xbox Ally, ROG Xbox Ally X, Surface for Business devices and accessories, and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply.
See Microsoft Store Price Protection for full terms and full list of eligible retailers. Microsoft reserves the right to modify or discontinue offers at any time.

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