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The Microsoft Store Promise

Microsoft Store offers world-class customer support and guidance, ensuring that our customers find the best devices, games, apps, software, and resources for their personal and professional needs. Learn more.

Xbox Gaming Console

Take your gaming skills to a whole new level with an Xbox gaming console. Xbox makes it easy to immerse yourself in all the action.

Xbox has the world's most powerful gaming console, with 40% more power than any other console and 6 teraflops of graphical processing power for an immersive true 4K gaming experience. Games perform better than ever with the speed of 12GB graphics memory. A built-in 4K Blu-ray player delivers stunning clarity for movies and gaming, and for streaming 4K video. HDR technology and Wide Color Gamut bring a higher contrast ratio between lights and darks, and games look great even on a 1080p screen. Xbox consoles are also compatible with all Xbox games and accessories, and Xbox Live provides access to the most advanced gaming network.

Xbox also boasts consoles that are the ultimate game and 4K entertainment system. These consoles puts your favorite entertainment right at your fingertips and is a great intro Xbox gaming console.

Personalize your Xbox gaming console with new controllers, headsets, and media remotes. Or build your own controller with Xbox Design Lab.

In addition to the latest gaming consoles and the Xbox Live experience, we also offer all of the newest games for all of the latest Xbox models. With the titles topping everyone's list, including your own, at Microsoft we can help you find new ways to play.

Play together with Gold: Gaming is better with Xbox Live Gold. Join the best community of gamers on the most advanced multiplayer network. Get free games every month, and save in the Xbox Store.

*Microsoft Complete is available for Xbox One and Xbox One S and must be purchased at time of device purchase or within 45 days after purchase with device inspection required at a Microsoft retail store. Hardware coverage is described here. For service plan support, please call 1-877-696-7786 or visit support.xbox.com. Microsoft Complete is underwritten by Amtrust, and additional terms apply.

EXTENDED RETURNS

*Available with eligible purchases made at Microsoft Store in the United States (including Puerto Rico) and Canada from October 1, 2020 thru December 31, 2020; purchases can be returned through January 31, 2021. Items can be returned by contacting online Customer Service by chat or phone at 1-877-696-7786. Available with consumer purchases only. Not available for purchases made by any business, commercial, or reseller customers. The Microsoft Store standard return policy applies to extended holiday returns. Please see the Microsoft Terms of Sale for more information. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply. 

[1] Offer valid from 12AM PT October 1, 2020 to 11:59PM PT through January 3, 2021 (“Offer Period”) on qualifying purchases of select physical goods made at Microsoft Store in the United States (including Puerto Rico) and Canada during the Offer Period. Excludes certified refurbished devices, Surface for Business devices, and all digital services and products. Offer not valid on purchases made at third party retailers. Customer eligible for price adjustment only if 1) Customer purchases eligible item during the Offer Period, (2) the price of the item is reduced during the Offer Period, and 3) Customer requests a price adjustment while the item’s price is currently reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support at 1-877-696-7786 with order number and any other information requested by the Store Sales representative. Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card). Maximum of one price adjustment per item will be granted during Offer Period. Bulk buys of more than two of the same device, per customer’s Microsoft Account, will not qualify for price adjustments. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Price adjustments do not include taxes, or shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.