Your Services Agreement made clearer

We are updating the Microsoft Services Agreement, which applies to your use of Microsoft consumer products and services. We are changing the contracting entity for our free consumer services in European markets (European Economic Area and Switzerland) from Microsoft Corporation (US) to Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. We are also changing the governing law to Ireland for claims relating to free and paid consumer services in European markets. There are no other changes to the Microsoft Services Agreement.

This update will take effect on 28 December 2018. If you continue to use our consumer products or services on or after 28 December 2018, this means you are agreeing to the updated terms of the Microsoft Services Agreement.

Frequently Asked Questions

What is the Microsoft Services Agreement?

The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer products and services. You can see a full list of the covered products and services here.

Which products and services are not covered by the Microsoft Services Agreement?

The Microsoft Services Agreement does not apply to products and services dedicated to business customers, including Office 365 for business, education or government customers, Azure, Yammer or Skype for Business. For commitments regarding security, privacy and compliance as well as related information that applies to Office 365 for business, please visit the Office 365 Trust Centre at https://trust.office365.com.

What are the changes Microsoft is making to the Microsoft Services Agreement?

We are changing the contracting entity for our free consumer services in European markets (European Economic Area and Switzerland) from Microsoft Corporation (US) to Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. We are also changing the governing law to Ireland for claims relating to free and paid consumer services in European markets. There are no other changes to the Microsoft Services Agreement.

We have provided a summary of this change here.

To see the updated text, we recommend you read the full Microsoft Services Agreement.

Are parents still responsible for their children's activity and purchases?

Yes. Section 4(a)(iii) of the Microsoft Services Agreement states that parents are responsible for Microsoft account, Skype account and Services usage by their minor children, including any subscription fees and purchases. Some of our services require payment, such as applications and games available through our Windows, Xbox or Office app stores, ad-free Outlook.com, OneDrive extra storage or an Office 365 consumer subscription. Microsoft family offers parents solutions for understanding how their children use their devices and setting boundaries. For more information on Microsoft family, please visit the Family Dashboard.

When do these terms take effect?

This update to the Microsoft Services Agreement will take effect on 28 December 2018. Until that time, your current terms remain in effect.

How do I accept these terms?

By using or accessing our consumer products or services on or after 28 December 2018, this means you are agreeing to the updated Microsoft Services Agreement. If you do not agree, you can choose to discontinue using the products and services, and close your Microsoft account before 28 December 2018.