Summary of Changes to the Microsoft Services Agreement – 30 September 2026

We are updating the Microsoft Services Agreement, which applies to your use of Microsoft consumer online products and services. This page provides a summary of the most notable changes to the Microsoft Services Agreement.

To see all of the changes, please read the full Microsoft Services Agreement here.

1. In the header, we’ve updated the publication date to 30 July 2026, and the effective date to 30 September 2026.
2. In the introductory paragraph, we’ve added verbiage to include consumer products, websites and services that refer to the Microsoft Services Agreement under “Services” subject to the Terms.
3. In the “Service‑Specific Terms” section, we’ve made the following additions and changes:
   • In the “Store” section, we’ve updated the verbiage about automatic updates, allowing users to pause automatic updates and explaining the consequences if some applications are not updated.
   • Under the “Cortana” section, we’ve explained that Cortana is no longer supported by Microsoft as of 2024, and removed the sections related to Cortana functionality that is no longer usable.
   • In the “Microsoft 365 Apps and Services” section, we’ve updated the naming of Microsoft 365 product suites names and clarified that the use of referenced apps and services is subject to the licence terms.
   • In the “Digital Goods” section, we’ve deleted reference to Microsoft Groove, which is no longer available.
   • In the “Microsoft Rewards” section, we’ve updated links to appropriate support pages and updated the amount of points that can be redeemed per year to reflect two tiers of limits.
   • The “Copilot” section was renamed and the applicable versions of Copilot that are subject to the Microsoft Services Agreement were clarified.
4. Throughout the Terms, we’ve made changes to improve clarity and to address any grammar, typos and other similar issues. We've also updated naming and hyperlinks.