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Free shipping and returns, 60-day low-price promise, as well as flexible payment options. Learn more

Xbox repair & replacement parts

Extend the lifespan of out-of-warranty Xbox accessories with genuine Microsoft repair parts.

Xbox Series X repair parts

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Xbox Series S repair parts

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Why shop from Microsoft Store

We offer free shipping, free returns, and cash for eligible used devices, as well as flexible payment options. Plus, if we lower our price on a physical product within 60 days from delivery, we’ll honour a one-time price adjustment.
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Free shipping and returns

Get free 1 to 2 day shipping with no minimum purchase. Plus, enjoy 60-day returns on physical Microsoft products.
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Low-price promise

If you buy a physical product from Microsoft Store and we lower the price within 60 days, contact us and we’ll refund you the difference. Terms apply.
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Buy and game with confidence

For added peace of mind, Microsoft Extended Hardware Service has you covered for mechanical breakdown for up to 3 years. No excess required.
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Instant game downloads

Download Xbox games and start playing them on your Xbox console or PC the moment they launch.
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Discounts: Supplies limited. Actual savings depends on product availability.
  • Free shipping and returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
  • Low-price promise: Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account and at Microsoft Experience Centers in select markets for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, HoloLens, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, customer must return to the location with receipt. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time.
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  • Any offers shown are for a limited time while supplies last. See terms.
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