Microsoft 365 for frontline workers

Your frontline workforce is essential to your business. Invest in them with simple, intuitive, and secure solutions from Microsoft 365.

Photographs of four different types of frontline workers in four different industries: manufacturing, aviation, healthcare, and retail

Frontline workers are the backbone of your organization

First with customers

They define the customer experience.

First with products

They’re at the heart of your organization.

First to represent your brand

They’re the face of your business.

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Empowering organizations during unprecedented times

As COVID-19 continues to change the world, our customers have quickly adapted to remote work, minimizing disruptions and keeping employees engaged.

Optimize frontline impact with Microsoft 365

Connect your workforce

Improve productivity and engagement by connecting employees with the tools they need to do their best work.

Digitize manual processes

Cut costs and save time by automating task and service processes with custom apps.

Accelerate onboarding

Quickly onboard employees and enable them to build skills rapidly.

Empower with devices

Equip your employees with industry-specific devices tailored for their needs.

Protect your organization

Safeguard your business with best-in-class security and compliance features.

Note regarding users in Australia
Due to Australian Taxation laws if you wish to assign licenses to users located in Australia you may not purchase your subscription through this website. Please contact a Microsoft certified partner to discuss your purchasing options, or contact the Microsoft 365 sales team for further assistance.

Microsoft 365 F1

Lay the foundation for secure communication.

Microsoft 365 F1 NZ$3.40
user/month
(annual commitment)
Price does not include tax.

Microsoft 365 F3

Drive productivity and collaboration.

Microsoft 365 F3 NZ$12.10
user/month
(annual commitment)
Price does not include tax.

Office 365 F3

Engage your workforce.

Office 365 F3 NZ$6.00
user/month
(annual subscription–auto renews)
Price does not include tax.
Compare Microsoft Office Product features
Feature name Microsoft 365 F1 Microsoft 365 F3 Office 365 F3

Office apps

Get things done and stay connected to the organization.

  • MicrosoftPowerPoint
  • MicrosoftWord
  • MicrosoftExcel
  • MicrosoftOneNote

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Office on the web and mobile1

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See terms2

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Email and Calendar

Connect and stay organized with business-class email, calendaring, and contacts all in one place.

  • MicrosoftOutlook
  • MicrosoftExchange
  • MicrosoftBookings
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Outlook

MicrosoftOutlook

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Exchange

MicrosoftExchange

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See terms3

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See terms3

Microsoft Bookings

MicrosoftBookings

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Meetings and voice

Deliver purpose-built experiences for frontline workers with one integrated hub for productivity, collaboration, and communication—including Walkie Talkie, Task Management, and Shift Management.

MicrosoftTeams

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Microsoft Teams4

MicrosoftTeams

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Device and app management
Help users be productive wherever they are while keeping corporate information secure. Flexible management and powerful security solutions let you deliver protected mobile experiences on any device.
MicrosoftWindows
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MicrosoftWindows
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Windows Autopilot, fine-tuned user experience, and Universal Print
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Microsoft 365 admin center
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Social and intranet

Connect and engage across your organization with an intelligent, mobile intranet and enterprise social networking.

  • MicrosoftSharePoint
  • MicrosoftYammer
  • MicrosoftViva Connections

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SharePoint
(Users can't be administrators. No personal site.)

MicrosoftSharePoint

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Yammer

MicrosoftYammer

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Microsoft Viva Connections

MicrosoftViva Connections
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Files and content

Access files from any device at any time. Engage with intelligent video and create professional-looking content in minutes.

  • MicrosoftOneDrive
  • MicrosoftStream
  • MicrosoftSway
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Microsoft OneDrive for work5

MicrosoftOneDrive

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Microsoft Stream6

MicrosoftStream

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Sway for Microsoft 3657

MicrosoftSway

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Work management

Efficiently manage work across individuals, teams, and organizations. Create and automate your business processes.

  • MicrosoftPower Apps
  • MicrosoftPower Automate
  • MicrosoftPower Virtual Agents
  • MicrosoftForms
  • MicrosoftPlanner
  • MicrosoftTo Do
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Power Apps for Microsoft 3658

MicrosoftPower Apps

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Power Automate for Microsoft 3658

MicrosoftPower Automate

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Power Virtual Agents for Microsoft Teams

MicrosoftPower Virtual Agents

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Dataverse for Teams

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Microsoft Forms9

MicrosoftForms

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Microsoft Planner

MicrosoftPlanner

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Microsoft To Do

MicrosoftTo Do

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Identity and access management

Secure connections between people, devices, apps, and data. Increase your security and productivity with a single, holistic identity solution that gives you flexibility and control.

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Windows Hello, Credential Guard, and direct access

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Threat protection

Detect and investigate advanced threats, compromised identities, and malicious actions across your on-premises and cloud environments. Protect your organization with adaptive, built-in intelligence.

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Microsoft Defender Antivirus and Device Guard

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Information Protection

Protect your sensitive data everywhere, even in motion and when shared. Gain visibility and control over how any file is being used with a comprehensive and integrated information protection solution.

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Windows Information Protection and BitLocker

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Security management

Gain visibility into your cloud apps and services, build insights with sophisticated analytics, and control how your data travels so you can respond to and combat cyberthreats.

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Microsoft Secure Score

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Microsoft Security and Compliance Center

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Learn more about the frontline workforce

65% of IT executives identify security and compliance as their greatest challenges when introducing technology to frontline workers. This e-book shows you how Microsoft can help.

Bring frontline workers together to achieve more

Results from a recent Harvard Business Review survey highlight the importance of digitally transforming your frontline workforce.

Microsoft Teams for frontline workers

Frontline workers drive business. Teams is the hub that connects them.

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Frontline workers are employees whose primary function is to work directly with customers or the general public providing services, support, and selling products, or employees directly involved in the manufacturing and distribution of products or services.

We are excited to introduce a new plan designed to meet the core needs of frontline workers.

With the introduction of our new frontline plan, we’re renaming Microsoft 365 F1 to Microsoft 365 F3. There’s no other change to the services customers have access to, per their current licensing agreements.

New features and capabilities include: Full Audio / Video and Meeting rights in Microsoft Teams and, for eligible plans (Office 365 F3 & Microsoft 365 F3), users will have the ability to create Power Apps and complete 2,000 steps / day.

1. Office mobile limited to devices with integrated screens 10.1” diagonally or less”. Availability of mobile apps varies by country/region.
2. Apps are read only.
3. No Outlook Desktop Integration. No Voicemail.
4. Includes meetings, chat and calling.
5. Plans include 2GB OneDrive storage per user.
6. Includes consumption only, no publish/share.
7. Sway is not currently available for Government Community Cloud (GCC) customers and customers in certain geographies currently. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Sway.
8. Includes ability to create and consume. Power Automate limited to 2000 Steps / day.
9. Does not include Forms Pro capabilities.
10. Windows 11 Enterprise is included in F3, per user and includes cloud management and virtualization.
11. Microsoft Advanced Threat Analytics (ATA) ended Mainstream Support on January 12, 2021. Extended Support will continue until January 2026. Find additional information here.