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Frequently asked questions
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Student pricing is currently unavailable while we update pricing across our Store. We’ll share updates when the offer becomes available again.
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Yes. You must have a school-specific email address provided by the school (e.g. contoso.edu.sg) that can receive external email, be of legal age to sign up for an online offer individually, and have internet access.
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Students and educators at eligible institutions can sign up for Office 365 Education for free. Office 365 Education includes Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools. Use your valid school email address to get started today.
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Student discounts are also available to parents; use your personal Microsoft account to check eligibility.
Why shop at Microsoft Store
Free next business day shipping
Free 60-day returns
Complete coverage without compromise
90 days of free support
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Price Protection
Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account and at Microsoft Experience Centers in select markets for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, HoloLens, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, customer must return to the location with receipt. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time. -
Extended Returns
Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.Any offers shown are for a limited time while supplies last. See terms.
