Microsoft Kaizala
See how Microsoft Kaizala works

Coordinate work more effectively
Engage with your networks


Digitize business processes
Manage and secure your data

How our customers use Microsoft Kaizala
Microsoft Kaizala is transforming organizations across multiple industries—retail, healthcare, manufacturing, financial services, public sector, and more.

Philippine Airlines
Philippine Airlines streamlines cabin crew operations and reduces costs with Microsoft Kaizala.

GrabOn
GrabOn, an e-commerce marketplace uses Microsoft Kaizala to connect with their 25M consumers, enhancing their customer service through delivering “Buzz Notifications” alerting consumers to the latest and best e-commerce offers.

N-frnds
Startup uses Microsoft Kaizala to empower Indonesian retailers to achieve more.
Choose the Microsoft Kaizala experience that meets your needs
Compare and choose from Microsoft Kaizala plans.
Microsoft Kaizala Pro
Microsoft Kaizala Pro
Microsoft 365 Business Basic
Feature name | Microsoft Kaizala Pro |
Microsoft 365 Business Basic | |
---|---|---|---|
Coordinate work more effectively |
Included |
Included |
Included |
Group chat: create private groups/share files |
Included |
Included |
Included |
Send/respond to actions (survey, poll, training) |
Included |
Included |
Included |
Create custom action cards |
Included |
Included |
Included |
Engage with your networks |
Included |
Included |
Included |
Create public or org-based groups |
Included |
Included |
Included |
Search for users in org-based groups |
Included |
Included |
Included |
Hierarchical groups |
Included |
Included |
Included |
AAD Integration |
Included |
Included |
Included |
Digitize business processes |
Included |
Included |
Included |
APIs for integrating existing workflows |
Included |
Included |
Included |
Microsoft Flow integration |
Included |
Included |
Included |
Out of box reports |
Included |
Included |
Included |
Manage and secure your data |
This feature is partially included
|
Included |
Included |
MDM Integration |
Included |
Included |
Included |
Remove user from all groups |
Included |
Included |
Included |
Web-based portal for user/group provisioning |
Included |
Included |
Included |
Chat data backup |
not included |
Included |
Included |
Auto device cleanup on license expiry (coming soon) |
Included |
Included |
Included |
Dynamic group creation through AAD (coming soon) |
Included |
Included |
Included |
Tools to build and manage your business |
not included |
This feature is partially included
|
Included |
Web versions of Outlook, Word, Excel, PowerPoint, and OneNote |
not included |
Included |
Included |
Get a hub for teamwork with Microsoft Teams |
not included |
Included |
Included |
Business class email with hosted mailbox |
not included |
2 GB mailbox |
50 GB mailbox |
File storage and sharing with OneDrive |
not included |
2 GB storage |
1 TB storage |
Manage tasks and teamwork with Planner |
Not included |
Not included |
Included |
Seat cap |
not included |
not included |
300 seats |