Government
Enhance government call and contact centers services
Empower government contact centers to better respond to citizens, residents, and tourists using real-time, AI-powered support and services.
Outcomes
Transform government agencies with AI
Government agencies need secure, compliant data-sharing to respond faster, coordinate better, and serve the public more effectively. Those that embrace responsible data sharing outperform peers in mission delivery. When AI accesses diverse, high-quality data, it reveals insights that speed decisions and free up frontline staff. Relevant to COOs, CTOs, Commissioners/Ministers, and Service Leads.
Boost public trust and satisfaction
Deliver personalized public services with AI, making it easier for citizens to access resources.
Reduce contact center hold times
Automate inquiries and surface answers faster to free up agents using AI-powered tools.
Enhance agent productivity
Empower agents with AI copilots that streamline workflows and simplify processes.
Soluciones
Encuentre el enfoque de IA adecuado para su organización
Compre, amplíe, desarrolle o colabore para obtener beneficios transformadores con la IA.
Comprar soluciones preconfiguradas
Microsoft 365 Copilot
Transforme el trabajo con un asistente de IA avanzado que incluye seguridad empresarial integrada.
Ampliar y personalizar
Microsoft Copilot Studio
Cree y personalice agentes de IA para ampliar las funcionalidades de Microsoft 365 Copilot.
Crear soluciones propias
Microsoft Foundry
Diseña, personaliza y gestiona aplicaciones y agentes de IA a gran escala.
Encuentra soluciones de partners
Microsoft Marketplace
Impulsa tu transformación de IA con soluciones de IA de partners líderes en el sector.
CUSTOMER STORIES
Sigue a Microsoft.