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Microsoft AI
Retail

Drive efficiency through AI-assisted associates

Use generative AI to scale your workforce capabilities. Increase frontline productivity, enabling faster customer support and greater job satisfaction.
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Outcomes

Drive real results in retail

Empower your associates with AI assistants to help them solve problems instantly and accurately without having to seek out a manager or the help desk. Provide real-time access to store operating procedures, HR policies, and benefits. Integrate agents with other data sources to enable further capabilities such as looking up inventory, checking shipping status, or initiating a return. Relevant for COOs, Chief Supply Chain Officers, and CIOs.
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Improve customer satisfaction and time-to-service

Use AI to deliver fast, accurate, and personalized support—and keep customers coming back.
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Advance employee productivity and retention

Automate repetitive tasks so employees can focus on meaningful work.
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Retain more customers and ignite loyalty

Anticipate shoppers’ needs, help resolve issues quickly, and build lasting customer relationships.
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Streamline employee onboarding

Simplify onboarding with instant access to training, policies, and task guidance.
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Rješenja

Pronađite pravi pristup umjetnoj inteligenciji za svoju tvrtku ili ustanovu

Kupite, produžite, izgradite ili se povežite kako biste ostvarili prednosti transformativne umjetne inteligencije.
Kupite unaprijed izrađena rješenja

Microsoft 365 Copilot

Transformirajte rad uz naprednog AI pomoćnika s ugrađenom sigurnošću na razini tvrtke.
Saznajte više
Proširite i prilagodite

Microsoft Copilot Studio

Izgradite i prilagodite AI agente kako biste proširili mogućnosti rješenja Microsoft 365 Copilot.
Saznajte više
Izradite vlastita rješenja

Microsoft Foundry

Dizajnirajte AI aplikacije i agente, prilagodite ih i upravljajte njima u velikom opsegu.
Saznajte više
Pronađite partnerska rješenja

Microsoft Marketplace

Pokrenite svoju AI transformaciju uz rješenja umjetne inteligencije vodećih partnera u djelatnosti.
Saznajte više
Preuzmite vodič za rješenja umjetne inteligencije
CUSTOMER STORIES

Discover how organizations are using AI for retail

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  2. A yellow logo with the letter M on a white background.
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“With leading AI technologies from Microsoft, we are creating practical applications that are setting new benchmarks for engaging our customers across Canada.”
Rex Lee, CITO, Canadian Tire Corporation
More than 3,000
Canadian Tire employees save 30 to 60 minutes a day
Solutions
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“With Azure AI and GitHub Copilot, we’re not just optimizing our operations, we’re revolutionizing them.”
Aaron Huang, Group Chief Financial Officer, McDonald's Group China
Solutions
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RESOURCES

Take the next step in your AI journey

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Microsoft for Retail

Connect your customers, your people, and your data.
Learn more
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
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