Customer service
Resolve customer problems with an always-on AI agent
Boost service representative efficiency with generative AI, offering instant knowledge, response recommendations, and insights to accelerate issue resolution.
Outcomes
Drive real results in customer service
Increase customer loyalty and avoid repeat service requests. Use generative AI to improve the efficiency of service representatives and resolve customer issues by offering instant knowledge, response recommendations, and insights. Relevant for Chief Customer Service Officers and Chief Operating Officers.
Boost first call resolution rates
Offer continuous support to find accurate info, complete simple tasks, and escalate complex issues.
Speed up issue resolution
Handle inquiries instantly, automate routine tasks, and provide always-on support without delay.
Improve repeat issue rates
Proactively address root causes of issues through data-driven insights and continuous learning.
Sprendimai
Raskite tinkamiausią DI sprendimą savo organizacijai
Pirkite, plėskite, kurkite arba bendradarbiaukite, kad pelnytumėte transformacinius DI pranašumus.
Pirkite paruoštus sprendimus
Microsoft 365 Copilot
Transformuokite darbą naudodami galingą dirbtinio intelekto pagalbinę priemonę su įtaisytąja įmonės lygio sauga.
Išplėskite ir tinkinkite
Microsoft Copilot Studio
Kurkite ir tinkinkite dirbtinio intelekto agentus, kad išplėstumėte „Microsoft 365 Copilot“ galimybes.
Kurkite savo sprendimus
Microsoft Foundry
Kurkite, pritaikykite ir valdykite dirbtinio intelekto programas ir agentus dideliu mastu.
Raskite partnerių sprendimus
„Microsoft“ parduotuvė
Paskatinkite dirbtinio intelekto transformaciją pasitelkdami sektoriuje pirmaujančių partnerių DI sprendimus.
CUSTOMER STORIES
Stebėkite „Microsoft“