AI for Retail: Empower Customers with AI Assistants

Microsoft AI

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Outcomes

Drive real results in retail

Elevate shopping experiences with AI-powered conversational commerce, providing shoppers convenient and delightful interactions. Deliver personalized recommendations to improve conversion rates, basket sizes, and engagement. Relevant for CMOs, Chief Merchandising Officers, and Chief Digital Officers.

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Increase conversion rates

Drive more sales with personalized conversations and recommendations—turning browsers into buyers.

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Encourage larger basket sizes

Suggest complementary products and exclusive offers, encouraging shoppers to add more to their carts.

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Improve your site engagements metrics

Provide personalized support to increase session times, minimize bounce rates, and encourage repeat visits.

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Reduce return rates

Help customers choose smarter with more product detail and tailored suggestions, resulting in fewer returns.

解決方案

為組織找到合適的 AI 方案

透過購買、擴充、建置或合作，以實現 AI 的轉型效益。

購買預先建置的解決方案

Microsoft 365 Copilot

使用內建企業級安全性的強大 AI 助理，轉換您的工作方式。

擴展與自訂

Microsoft Copilot Studio

建置並自訂 AI Agent 的能力，以擴展 Microsoft 365 Copilot 的功能。

建置您專屬的解決方案

Microsoft Foundry

設計、自訂並大規模管理 AI 應用程式與 Agents。

尋找合作夥伴解決方案

Microsoft Marketplace

透過業界合作夥伴先進的 AI 解決方案，促進 AI 轉型。

取得 AI 解決方案的指南

CUSTOMER STORIES

Discover how organizations are using AI for retail

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“Without Azure AI prompt flow, we would have been forced to invest in quite significant custom engineering to deliver a solution.“

Papinder Dosanjh, Head of Data Science & Machine Learning, ASOS

RESOURCES

Take the next step in your AI journey

Microsoft for Retail

Connect your customers, your people, and your data.

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Microsoft Scenario Library

Transform scenarios across your organization with AI.

Explore scenarios

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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.

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