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Managing and Optimizing Call Quality in Microsoft Teams​

Learn about the factors that impact call quality in Microsoft Teams and what tools and metrics are available to help you manage them.

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  • Version:

    1

    Date Published:

    2022-10-24

    File Name:

    Managing-a-Quality-Service-v2.5.pptx

    File Size:

    19.6 MB

    A variety of factors, such as network reliability and speed, distance, devices, and more, can impact the quality of audio, video, and content sharing in Teams meetings and calls. Teams provides you with an array of tools, such as the Call Quality Dashboard, to help you monitor your users' meeting and call experiences so you can detect problems and respond to them. This presentation, which is part of the Teams Academy, provides details on how to understand these factors and use the capabilities in Teams to maintain the highest possible call quality.
  • Supported Operating Systems

    Android, iOS, Windows 11

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