Dennis Vanderlip articles
Dennis Vanderlip
Insurance Industry Solutions Director, Microsoft, Industry Solutions Director, WW Insurance
Published
Why CRM matters to the digital, customer-centric insurer
For many, a modern customer relationship management (CRM) system holds the key to operational excellence, great customer service and long-term success.
Published
Unlocking information to boost agent productivity
For an insurance carrier to maximize the value of that relationship and sell more products, the agent needs to be able to see – and to act on – a full picture of the customer’s interactions wherever they are
Published