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Telecommunications

Accelerate employee productivity

Modernize workflows and improve operations using cloud-native apps, automation, and secure collaboration tools to work smarter with anyone, anytime, anywhere.
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Outcomes

Drive real results in telecommunications

Automate repetitive tasks, provide quick access to critical insights, and help employees make data-driven decisions with AI-powered productivity solutions. Drive operational efficiency and improve job satisfaction by enabling staff to focus on high-value activities and reduce time spent on manual processes. Relevant for CMOs, COOs, CIOs, and VPs of Customer Care.
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Increase productivity

Use AI tools to streamline workflows and boost output, delivering more value with fewer resources.
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Enhance collaboration

Unify communication, reduce silos, and empower teams to make faster, better-informed decisions.
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Speed up projects and processes

Accelerate business cycles with automation and AI—minimizing handoffs and improving delivery timelines.
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Optimise operations

Reduce inefficiencies with AI-enabled task routing, data handling, and process automation.
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Solutions

Find the right AI approach for your organisation

Buy, extend, build, or partner to achieve transformative AI benefits.
Buy pre-built solutions

Microsoft 365 Copilot

Transform work using a powerful AI assistant with built-in enterprise-grade security.
Learn more
Extend and customise

Microsoft Copilot Studio

Build and customise AI agents to extend the capabilities of Microsoft 365 Copilot.
Learn more
Build your own solutions

Microsoft Foundry

Design, customise, and manage AI apps and agents at scale.
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Find partner solutions

Microsoft Marketplace

Power your AI transformation with AI solutions from industry leading partners.
Learn more
Get the guide to AI solutions
CUSTOMER STORIES

Discover how organisations are using AI for telecommunications

  1. A red and white logo with the text Vodafone.
  2. A blue and white striped sphere logo with the text AT&T.
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A red and white logo with the text Vodafone.
“Generative AI really does make us more productive and will enable us to have a much greater experience at work.”
Scott Petty, CTO, Vodafone
4
Hours saved per user, per week
Solutions
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A blue and white striped sphere logo with the text AT&T.
“When you look at the total cost, not just infrastructure, we were able to reduce our costs by about 30 percent on average by moving workloads to Azure.”
Michelle Randolph, Assistant Vice President, Public Cloud Technology, AT&T
30%
Reduction in costs by moving workloads to Azure
Solutions
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RESOURCES

Take the next step in your AI journey

  1.
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Microsoft for telecommunications

Reimagine how you bring together people, data, and processes with public, private, and hybrid cloud solutions.
Learn more
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Microsoft Scenario Library

Transform scenarios across your organisation with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
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