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Microsoft Cloud for Retail

Connect your customers, your people, and your data.
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Accelerate retail growth

Unlock value and drive sustained profitability with Microsoft Cloud for Retail.

Elevate the shopping experience

Transform shopping experiences through data analytics and store technology to strengthen customer relationships across all touchpoints. 

Build a real-time retail supply chain

Create a resilient, sustainable supply chain by connecting data across your ecosystem to optimize performance.

Empower the store associate

Equip your workforce with retail solutions that improve productivity, collaboration, and customer satisfaction. 

Maximize the value of your retail data

Create a full customer view and get clear insights by unifying data sources across the shopper journey. 

Achieve more with Microsoft Cloud for Retail

Accelerate AI transformation to increase value across your entire retail business.
  • Optimize store layout, product catalog, shelf placement, and inventory with smart store analytics application template, including new AI models, now in preview.
  • Engage customers in rich conversations about the right products matched to their unique needs with copilot template for personalized shopping—now in preview.
  • Enable personalized recommendations and search results to create meaningful connections with customers using Azure AI Search.
  • Connect with audiences using unique targeting—and reach customers who are ready to engage and purchase online—with Microsoft Advertising.
  • Elevate customer experiences with intelligent and automated customer service tools.
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Microsoft Cloud for Retail

Microsoft Cloud for Retail includes:   
  • Retail-specific configurations, connectors, and applications.
  • Retail solutions that make it easier to activate generative AI and help improve retail experiences for shoppers and store associates.
  • Access to our extensive, experienced retail partner ecosystem.                     
Contact your account executive to get started with Microsoft Cloud for Retail.1

Visit Solution Center to sign up for free trials of retail industry cloud solutions and browse all Microsoft retail solutions. You’ll need a Microsoft account to access Solution Center.


See terms and conditions*
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Discover valuable resources

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Research report
• Jan 2024

Explore global AI trends in retail

Find out how retailers are using AI solutions to improve business outcomes.
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White paper
• July 2023

Overcome obstacles and gain an edge with retail AI solutions

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• Dec 2023

Learn how retailers are driving value with intelligent tools

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• Nov 2023

See how to reinvent retail with AI


Start achieving more in retail

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Read Microsoft Cloud for Retail documentation

Learn how to make the most of Microsoft Cloud for Retail with online training courses, how-to articles, and more resources.
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Stay informed

Stay informed about Microsoft Cloud for Retail

Sign up today to get updates about this end-to-end retail solution.
[1] The qualifying license terms for Microsoft 365/Office 365, Dynamics 365, Power Platform, and Azure are found in the Product Terms and the Microsoft Privacy Statement and are a prerequisite to your use of the Microsoft Cloud for Retail.

[*]You can learn more about Microsoft’s commitments to Retail compliance, data protection and privacy by visiting our compliance documentation and the Trust Center.

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