Deliver differentiated customer experiences

Microsoft and its partners enable banks to deliver exceptional customer experiences that accelerate growth and loyalty through deeper customer insights and relationships.

Deliver the future of banking across channels, products and services


Learn how banks are delivering differentiated customer experiences

Focused on legendary customer service

TD’s digital experience team is leveraging investments in Microsoft Azure to deepen relationships with customers.

Electronic virtual assistant handles 80% of the inquiries at just 10% of the cost of live agents

Cloud-based bot technology meets customers where they are and scales the bank’s virtual workforce at 10% of the cost.

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Transforming its technology and culture to better serve five million customers

Learn how Banque Populaire du Maroc built a more integrated and transformative CRM approach that improves the customer experience, cultivates greater customer loyalty and grows the customer base.

Al Rajhi, the world’s leading Islamic bank, uplevels customer experience

Learn how Al Rajhi built a strong, sophisticated integration layer that makes it simpler to reach a 360° understanding of the customer.

Reinventing customer service with Microsoft

By putting customers first and seeking to meet their needs using cutting-edge technology, Metro Bank is setting new standards for all banks, making banking activities easier for everyone.

Explore the future of banking and provide differentiated customer experiences

Microsoft Dynamics 365 Microsoft Power Platform Microsoft Azure